Transit Supervisor - Langley at Keolis Canada

Township of Langley, British Columbia, Canada -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

75000.0

Posted On

24 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Transit operations supervision, Unionized environment management, Incident investigation, WorkSafe claims, Safety compliance, Scheduling, Training facilitation, Geotab tracking, Operational software, Performance management, Labour relations, Communication skills, Customer service, Team collaboration, Diplomacy, Safety mindset

Industry

Ground Passenger Transportation

Description

Role purpose: To provide operational supervision for transit operations in Langley, ensuring safe, reliable service and supporting a unionized workforce. Knowledge and Experience: * Minimum 1 year of transit industry experience * Demonstrated experience working in a unionized environment with comprehensive knowledge of the collective agreement * Experience supervising transit operations staff preferred * Incident investigation, WorkSafe claims, and safety compliance experience * Scheduling and training experience desirable * Local knowledge of Langley and surrounding area * Minimum Class 4 License or higher. Skills: * Strong written and verbal communication skills * Ability to hold others accountable fairly and maintain professionalism in labour relations and performance management * Computer savvy with proficiency in Geotab tracking and operational software * High level of diplomacy and safety mindset * Commitment to customer service and team collaboration * Scheduling and training facilitation skills Key Accountabilities: Operational Leadership * Respond timely to customer service reports during the shift * Conduct incident investigations and reporting including M60 and WebRisk * Perform ride checks and monitor operations via Geotab tracking * Communicate detours, closures, and bus stop notices during shift * Ensure weekend operational paperwork and driver area upkeep Scheduling & Assignments * Fill in for weekly and daily scheduling duties * Manage daily and weekend bus assignments, monitor when vehicles are out of service * Support weekend bus assignments and operational continuity Safety and Compliance * Lead small group safety meetings * Support WorkSafe claims and safety compliance initiatives * Fill in for Health & Safety meetings when required * Issue Letters of Warning and verbal coaching for operator infractions with proper documentation Training & Development * Participate in training programs, refresher training, and operator evaluations * Support disciplinary meetings and investigations as required * Develop and maintain professional rapport with operators and staff Wage $75,000 per year. This role comes with comprehensive benefits program as well. Schedule * 40 hours per week plus additional hours as needed * Compressed work week: 4 days x 10-hour shifts * On-call: Thursday, Friday, Saturday, and Sunday for sick book-offs, incidents, and other operational needs * Proposed work shifts (compressed schedule): * Thursday & Friday: 14:00 – 00:00 * Saturday & Sunday: 12:00 – 22:00 About Keolis: Keolis provides mobility to over 3.4 billion passengers annually across 15 countries, operating everything from commuter trains and automated metros to shared bicycles. In Canada, Keolis employs nearly 1,857 people who operate light rail vehicles, urban buses, intercity coaches, and airport shuttles. With the recent acquisition of Pacific Western’s Transit and Motorcoach divisions, Keolis has officially expanded into Western Canada, bringing global expertise and a fresh commitment to safe, reliable, and passenger-focused service across Alberta and British Columbia. Each year, Keolis Canada helps over 12 million passengers reach their destinations smoothly and safely.

Responsibilities

The Transit Supervisor is responsible for providing operational supervision, ensuring safe and reliable service, and managing a unionized workforce in Langley. Key duties include conducting incident investigations, managing bus assignments, and supporting safety compliance initiatives.