Transition and Delivery manager-Senior Platinum Consultant- L4 at NTT Ltd

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Transition Management, Delivery Management, Stakeholder Engagement, Risk Management, Service Delivery, Team Leadership, Financial Management, Customer Relationship Management, SAP, IT Service Delivery, Governance, Knowledge Transfer, Documentation, Negotiation Skills, Operational Excellence, Contractual Compliance

Industry

IT Services and IT Consulting

Description

Job Description: This is for Sr Platinum Consultant - Senior Transition and Delivery manager Position: L4/L5, Experience: 12 + years Project name: Multiple Country: NTT Data UK & LE Practice Location: Anywhere in India. Travel: No Job Title: Senior Transition Manager & Delivery Manager Organization: NTT DATA Business Solutions Customer: Large Enterprise Client Role Overview: The Senior Transition Manager cum Delivery Manager will lead end-to-end transition and delivery activities for a large enterprise customer, ensuring seamless migration of services (AMS, Consulting, Projects etc..), operational excellence, and adherence to contractual commitments. This role combines strategic transition planning with hands-on delivery management, requiring strong leadership, stakeholder engagement, and deep understanding of SAP and enterprise IT landscapes. Key Responsibilities: Transition Management: • Planning & Governance: o Develop and execute detailed transition plans, including timelines, resource allocation, and risk mitigation strategies. o Establish governance frameworks and ensure compliance with contractual obligations. • Stakeholder Engagement: o Act as the primary point of contact for transition-related activities with the customer and internal teams. o Conduct regular steering committee meetings and provide transparent status reporting. • Knowledge Transfer & Documentation: o Drive structured knowledge transfer from incumbent teams to NTT DATA Business Solutions teams. o Ensure all documentation (processes, SOPs, SLAs) is complete and validated. • Risk & Issue Management: o Identify potential risks early and implement mitigation plans. o Manage escalations effectively to maintain customer confidence. Delivery Management: • Service Delivery Oversight: o Ensure high-quality delivery of SAP and related IT services post-transition. o Monitor KPIs, SLAs, and operational performance metrics. • Team Leadership: o Lead cross-functional teams including SAP consultants, technical experts, and support staff. o Foster a culture of accountability, collaboration, and continuous improvement. • Financial & Contractual Management: o Manage budgets, forecasts, and cost optimization initiatives. o Ensure compliance with contractual terms and drive profitability. • Customer Relationship Management: o Build strong relationships with customer leadership and act as a trusted advisor. o Identify opportunities for service improvement and additional value creation. Required Skills & Experience: • Experience: o 12+ years in IT service delivery and transition management, preferably in SAP environments. o Proven track record of managing large-scale transitions for enterprise customers. • Leadership & Communication: o Exceptional stakeholder management and negotiation skills. o Ability to lead large teams and manage complex, multi-vendor environments. • Certifications (Preferred): o PMP or PRINCE2 o ITIL Foundation o SAP-related certifications Get empowered by NTT DATA Business Solutions! We transform. SAP® solutions into Value NTT DATA Business Solutions is a fast-growing international IT company and one of the world’s leading SAP partners. We are a full service provider delivering everything from business consulting to implementation of SAP solutions, including hosting services and support.

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Responsibilities

The Senior Transition Manager cum Delivery Manager will lead end-to-end transition and delivery activities for a large enterprise customer, ensuring seamless migration of services and operational excellence. This role requires strong leadership and stakeholder engagement to manage complex transitions and deliver high-quality IT services.