Transition Manager at Cadden Community Management

Marana, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

HOA Transitions, Project Management, CRM Software, Zoho, Onboarding, Offboarding, Risk Resolution, Record Validation, Compliance, Stakeholder Communication, Process Improvement, Attention To Detail, Time Management, Financial Reconciliation

Industry

Business Consulting and Services

Description

Description Cadden Community Management is seeking a highly organized, detail-driven Homeowners Association (HOA) Transition Manager to oversee the onboarding and offboarding of homeowners' associations. This role owns the full transition lifecycle, ensuring a professional, well-documented, and seamless experience for Boards, internal teams, and stakeholders. The ideal candidate is confident using CRM and project management software (Zoho or similar), learns new systems quickly, and thrives in a fast-paced, process-driven environment. Requirements Key Responsibilities HOA Onboarding & Transitions Manage all new HOA transitions from contract execution through operational stabilization Build and track detailed transition plans, timelines, and task assignments Coordinate with Accounting, Community Management, Compliance, and Leadership teams Collect, review, and validate governing documents, financials, contracts, and records Proactively identify and resolve risks or missing information HOA Offboarding Lead the structured offboarding of HOA clients transitioning away Coordinate the timely transfer of association records, financials, and data Ensure compliance with contract terms and statutory requirements Reconcile accounts, close files, and document completion in CRM systems Support leadership in minimizing disruption and reputational risk Systems & Technology Confidently use CRM and project management platforms (Zoho or equivalent) Maintain accurate, real-time documentation of tasks, milestones, and communications Learn and utilize HOA specific software for association setup, configuration, and closure Support continuous improvement of workflows, checklists, and documentation Client & Internal Communication Serve as a professional point of contact for Boards, developers, and vendors Set expectations, communicate timelines, and provide proactive updates Ensure smooth handoffs to Community Managers or outgoing stakeholders Qualifications Experience managing projects, transitions, implementations, or onboarding/offboarding processes Strong confidence using CRM and project management software (Zoho preferred) Ability to quickly learn and adapt to new software systems Exceptional organization, attention to detail, and follow-through Strong written and verbal communication skills Ability to manage multiple priorities and deadlines simultaneously Preferred Experience HOA, property management, financial services, or professional services background Familiarity with HOA governing documents, financial statements, and compliance requirements Benefits Medical, dental, and vision insurance Paid time off (PTO) and paid holidays 401(k) retirement plan Professional development and training opportunities Collaborative, team-oriented work environment Opportunity for growth within an expanding organization

Responsibilities

This role manages the full lifecycle of Homeowners Association (HOA) transitions, encompassing both onboarding from contract execution to stabilization and structured offboarding. Key duties involve building transition plans, coordinating across internal teams like Accounting and Compliance, and ensuring all association records and financials are accurately transferred and documented.