About the opportunity

Our client, a large Queensland Government department, is seeking an experienced Transition Project Manager to make sure a major ICT modernisation program moves successfully from project delivery into business-as-usual operations.

About the role

You'll own the transition from project to operations across the business, people, process and technology aspects. Change resources are in place to support this work and may report to you. Your responsibilities will include:

• Facilitating the design, development and validation of the Target Operating Model with key SMEs and stakeholders
• Developing the transition plan and supporting documentation to communicate with stakeholders
• Contributing to the procurement and onboarding of a managed service provider (MSP), including confirming service requirements and establishing the contract
• Planning and coordinating "transition in" activities and resources to set up the IT support model and embed new ways of working
• Managing risks, issues and dependencies and providing regular status reporting
• Leading organisational change activities, including communications, change impact assessment, business readiness, operational documentation, knowledge transfer and service level monitoring
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