Transition Support Services Specialist at TRINET USA INC

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

26 Jan, 26

Salary

0.0

Posted On

28 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Process, Sales Support, Customer Service, Salesforce.com, PEO Industry, Organizational Skills, Time Management, Verbal Communication, Written Communication, Internal Systems Knowledge, Process Improvement, Quality Assurance, Research Skills, Data Accuracy, Microsoft Office Suite, Risk Underwriting Knowledge

Industry

Human Resources Services

Description

Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. So if you're excited about this role but your experience doesn't align perfectly with every single qualification in the job description, nobody's perfect - and we encourage you to apply. You may just be the right candidate for this or other roles. Bachelor's Degree or equivalent combination of degree and experience- preferred Typically 2+ years Business process, sales support, or customer service experience- required Typically 1+ years Previous experience with Salesforce.com- preferred Typically 1+ years PEO industry experience- preferred Strong user knowledge of internal systems and processes to include product offering, benefits and risk compliance, and service operations Ability to adapt quickly to revise process handling and project plans as needed for changing business needs and requirements Strong organizational and time management skills with ability to manage multiple competing priorities in a high-volume work environment Strong verbal and written communication skills Ability to effectively interact with multiple internal departments Ability to read and interpret documents such as process policies and contracts Highly proficient in Microsoft Office Suite Knowledge of risk and benefits underwriting, and payroll preferred Quality assurance review of client submitted forms for completeness and accuracy Researches the answers to prospect questions often working with department subject matter experts to ensure accurate answers are obtained Reviews client information and pricing details, to ensure the accuracy of data transference between systems for client setup Responsible for scheduling setup and client introductory calls to initiate sales to service transition Facilitates communication to multiple departments for post-client setup items for configuration Provides ongoing process improvement recommendations and enhancements Completes other projects and responsibilities assigned at the manager's discretion Performs other duties as assigned Complies with all policies and standards Work in a clean, pleasant, and comfortable office work setting.

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Responsibilities

The Transition Support Services Specialist is responsible for ensuring the accuracy of client information and facilitating communication between departments during the sales to service transition. This role also involves quality assurance reviews and providing ongoing process improvement recommendations.