Transitional Housing Worker at Canadian Mental Health Association Toronto Branch

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

09 Aug, 26

Salary

60203.0

Posted On

11 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Crisis Intervention, Trauma-Informed Care, Conflict Resolution, Life Skills Coaching, Community Outreach, Interpersonal Communication, Documentation, Mental Health Support, Tenancy Support, Professional Boundaries, Collaborative Care

Industry

Mental Health Care

Description

Transitional Housing Worker – Rosemount Integrated Support Program (FT - Permanent) ---------------------------------------- The Role and Opportunity CMHA Toronto is seeking Transitional Housing Workers (THWs) to join the Rosemount Integrated Support Program. The THW plays a vital role in supporting individuals living with mental health challenges who may also be experiencing homelessness, housing instability, or involvement with the justice system. Working within a supportive housing environment at Rosemount campus, the THW provides direct, client-centered support that promotes recovery, stability, independence, and meaningful community engagement. This includes assisting clients with daily living skills, wellness activities, and goal-setting, while responding to situations that arise during scheduled shifts, including evenings and overnights. This position works closely with case managers, clinicians, and other support staff to ensure clients receive consistent and compassionate support as they build the skills necessary for long-term housing stability. THWs are essential contributors in helping clients transition toward more independent living with confidence and dignity. Salary: $54,124 – $62,733 Hours of Work: 35 per week About CMHA Toronto CMHA Toronto [https://cmhato.org/] is the city’s leading community mental health agency. We provide accessible, quality care for Toronto residents through programs, research and advocacy that create belonging and hope. At CMHA Toronto, we take a client-first, recovery-oriented approach to supporting people and their families when they experience mental health challenges or live with mental illness. By integrating health and social care, we provide services that aid in long-term wellness including housing, employment, community connections and so much more. Our goal? Help everyone thrive in the community. Responsibilities The THW provides direct, hands-on support to clients living with mental health challenges who may also be experiencing housing instability or other barriers. The THW assists clients with a range of daily living activities and tenancy supports, working collaboratively to promote recovery, wellness, and community integration. These activities and supports include: * Supporting clients with daily living skills such as meal preparation, personal care, cleaning, and medication reminders * Support clients through individualized case management, life skills coaching, and service planning to promote successful transitions to independent living. * Foster a sense of community among residents and promote social inclusion and empowerment. * Building positive, trusting relationships to better understand and address clients’ needs while maintaining professional boundaries * Collaborate with external agencies and internal teams to ensure coordinated care. Beyond direct client support, the THW plays a key role in ensuring program accountability, safety, and quality service delivery. Maintaining accurate, timely documentation and responding proactively to client needs are essential aspects of this role, such as: * Conducting regular unit inspections to ensure health and safety conditions are being kept * Responding to crisis calls and supporting crisis prevention by ensuring appropriate interventions and follow-ups are provided in a trauma-informed approach * Maintaining up-to-date and accurate case documentation within the program database, ensuring that client information, progress notes, and service records are consistently recorded. * Collaborating with colleagues and community partners to coordinate care, share information appropriately, and identify opportunities for service improvement. Skills You Bring The ideal candidate will have: * Degree/Diploma in Social Work, Social Services or related field in human services * Experience providing community based direct service to adults with mental illness * The ability to make informed decisions in dynamic situations, and apply sound judgment when supporting clients with complex needs. * Knowledge of the criminal justice system, concurrent disorders and issues affecting individuals experiencing homelessness * Familiarity with homeless outreach initiatives and the shelter system * Good written and verbal communication skills * Ability to foster and maintain relationships with the corporate sector and community agencies * Excellent interpersonal and conflict resolution skills * Experience working with diverse communities This role is best suited for individuals seeking meaningful, client-focused work and who are comfortable taking initiative, adapting to changing situations, and supporting the smooth and effective operation of a housing program. Why Choose CMHA Toronto? If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement. We are also big believers in wellness and work-life balance. Our benefits include:  * Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement * Comprehensive Group Health Insurance – Health, Dental, Vision, Paramedicals * Short-term and Long-term Disability programs and life insurance to protect your income upon illness or injury * Work-life balance and flexibility – to ensure you have time for the things that matter to you * Annual Professional Development Funding for career learning and advancement * Work with like-minded, passionate individuals and make an impact on mental health service delivery * Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference CMHA Toronto is an award-winning workplace committed to fostering a culture of collaboration, empathy, and accountability. Our staff value the flexibility in work schedules, the emphasis on work-life balance, and the organization's commitment to continuous learning through training and development opportunities. Many employees highlight the strong sense of community and support that make CMHA Toronto feel like more than just a workplace—it feels like a community. As an equity-informed employer, CMHA Toronto reflects the diversity of the communities we serve and is committed to fostering an inclusive and equitable workplace. We encourage applications from equity-deserving candidates, including Black, Indigenous, and racialized individuals, people with disabilities, 2SLGBTQ+ individuals, and women. We recognize and honour the intersectionality of equity-based identities. Personal experience with mental health challenges, whether firsthand or through a loved one, is considered an asset. If you are contacted regarding a job opportunity, please inform us before the interview if you require an accommodation. To be eligible for this role candidates will be required to adhere to our COVID-19 policy and provide proof of vaccination. Important Disclosure: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of the hiring process. This posting is for an existing vacancy. CMHA Toronto thanks all applicants for their interest, however, only those selected for an interview will be contacted.

Responsibilities

Provide direct, client-centered support to individuals with mental health challenges to promote recovery, stability, and independence. Responsibilities include assisting with daily living skills, managing crisis situations, and maintaining accurate case documentation.