Transport & Accommodation Coordinator at royalvicto

East Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Telephone communication, Interpersonal communication, Microsoft Word, Microsoft Outlook, Microsoft Excel, Microsoft Teams, Multidisciplinary team collaboration, Relationship building, Organizational skills, Time management, Data management, Invoice processing

Industry

Hospitals and Health Care

Description

About the Role We are seeking a Patient Transport & Accomondation Coordinator to play a key role in supporting patient care by coordinating safe, timely, and appropriate transport arrangements. In this role, you will assess patient eligibility for transport services, manage transport bookings, process invoices and maintain accurate transport data. You will also support interpreting enquiries and bookings when required, contributing to a coordinated and patient-centred service. This position is based on a regular schedule of 9:00 am – 4:36 pm on Mondays and Tuesdays, with the opportunity for additional hours from Wednesday to Friday as required. This is an excellent opportunity for someone who enjoys working collaboratively, has strong organisational skills, and is passionate about improving access and care for patients. About you High level of customer service skills particularly via telephone High level of interpersonal communication skills with both clinical and non clinical staff Excellent computer skills including Microsoft Word, Outlook, Excel and Teams Ability to work effectively within a multidisciplinary team Exceptional relationship building with internal and external providers Excellent organisation and time management skills. Benefits Centrally located, close to public transport and a short walk to the CBD Friendly culture Flexible work arrangements Salary packaging and subsidised car parking 5 weeks annual leave, plus monthly ADO's for full time employees and 17.5% leave loading The Eye and Ear is an equal opportunity employer. Click here to view position description. Applications close 18/05/2026. About the Eye and Ear The Royal Victorian Eye and Ear Hospital is a world class specialist hospital in eye and ear care providing services across Victoria. The hospital recently completed a major redevelopment. For more information see The Royal Victorian Eye and Ear Hospital | Melbourne All appointments are subject to a satisfactory Police Record Check, a working with children check (if applicable) and evidence of vaccination status.

Responsibilities

The coordinator manages patient transport arrangements, including assessing eligibility, booking services, and processing invoices. They also maintain accurate transport data and support patient enquiries to ensure a coordinated, patient-centred service.