ABOUT US

Our journey began back in 1929. Since then, we’ve continued to build a strong and resilient business with a great future. It’s why we believe we’re the best foodservice provider in the country.

Accountabilities – may include but not limited to:

• Carry out administrative and reporting duties to help the depot meet its legislative and corporate governance requirements
• Effective handling of calls/emails to provide administrative support within agreed parameters or to escalate issues outside these parameters to the Transport Manager
• Utilise data input using the appropriate electronic systems
• Manage the effective storage of records, physical of electronic to ensure efficient location of records
• Liaise with the other departments to ensure effective communication and distribution of information to support the achievement of depot targets
• Manage the collation of data in respect of any system tools to add value department, eg. Microlise
• Support transport supervisors/manager in any tasks that are necessary to support the effective running of the transport department
• To be aware of the current list of key customers and ensure that they are managed effectively throughout the delivery or order process in order to improve the quality of service to these customer

Candidate requirements

• Organisational skills
• Competent in the use of I.T. eg Outlook, Word and Excel)
• Communication skills by telephone and email
• Interpersonal and influencing skills
• Conscientious
• Experience in Transport/Logistics preferred, but not essentia

About the role
To provide the primary point of contact for all transport issues arising and carry out administrative duties in order to help the depot meets its administrative responsibilities and provide a professional customer service.

Accountabilities – may include but not limited to:

• Carry out administrative and reporting duties to help the depot meet its legislative and corporate governance requirements
• Effective handling of calls/emails to provide administrative support within agreed parameters or to escalate issues outside these parameters to the Transport Manager
• Utilise data input using the appropriate electronic systems
• Manage the effective storage of records, physical of electronic to ensure efficient location of records
• Liaise with the other departments to ensure effective communication and distribution of information to support the achievement of depot targets
• Manage the collation of data in respect of any system tools to add value department, eg. Microlise
• Support transport supervisors/manager in any tasks that are necessary to support the effective running of the transport department
• To be aware of the current list of key customers and ensure that they are managed effectively throughout the delivery or order process in order to improve the quality of service to these customers

Measures & Key Performance Indicators

• Delivering Service Excellence to the customer
• All service level agreements are met and agreed processes are complied with

Candidate requirements

• Organisational skills
• Competent in the use of I.T. eg Outlook, Word and Excel)
• Communication skills by telephone and email
• Interpersonal and influencing skills
• Conscientious
• Experience in Transport/Logistics preferred, but not essential

Care - Take pride in what you do, no matter what you do:

• Caring about our customers and colleagues
• Being accountable and taking ownership to find great solutions
• Having passion for what you do and who you do it for
• Caring about the details

Share - Work together to make great things happen:

• Keeping colleagues and customers informed and connected
• Involving the right people at the right time
• Collaborating across teams to achieve the same goals
• Being ‘joined up in your approach

Dare - Take brave steps to achieve extraordinary results:

• Making bold decisions
• Challenging the status quo and having conviction in what you know is right for the business
• Being innovative and proactive in how you approach things
• Not being afraid to invest time in things that add value