Full job description

Transport Administrator

• Location: Purfleet, UK
• Job Type: Full-time
• Working Hours: Monday to Friday, 9:00 to 17:30

We are seeking a detail-oriented and organised Transport Administrator to support the efficient operation of our client's transport department. If you thrive in a fast-paced environment and excel in problem-solving, this role is perfect for you!

Day-to-day of the role:

• Perform administrative and clerical duties to support daily transport operations.
• Act as a key liaison between Import Operations and the planning team, ensuring effective communication and coordination of delivery requirements.
• Contact customers to arrange and confirm delivery bookings, balancing customer requirements with operational capacity and fleet availability.
• Ensure delivery appointments are scheduled with fleet planning and route optimisation in mind to maximise vehicle utilisation and service efficiency.
• Process, prepare, and verify all relevant transport and delivery documentation.
• Manage discrepancies, exceptions, and overages, ensuring timely resolution.
• Monitor delivery performance and proactively manage delays to minimise customer service disruption.
• Work closely with customers, drivers, warehouse teams, and operational departments to ensure the continuous flow of freight.
• Identify and resolve transport-related issues, escalating where appropriate to maintain service levels.