Transport Assistant

at  AX

At AX, we are looking for a Transport Assistant to organise the logistics of our Executive Drivers and support vehicle movement across a designated geographical area; ensuring the effective and efficient use of resources to meet departmental targets and client expectations.

A LITTLE BIT ABOUT US

AX is an accident assistance and after care service provider who deliver replacement vehicles to customers who have been involved in non-fault accidents.
We pride ourselves on keeping drivers driving and being experts at caring for people and cars. Our values of Inspired to Innovate, Always Respectful, Fully Accountable and Delivering Delight are embedded into our culture which puts people at the heart of everything we do.
We have a strong culture that puts colleague wellbeing first and believe that developing and engaging with our colleagues is fundamental to ensure we provide an industry leading service to our partners and our customers.

YOU WILL BRING THE FOLLOWING SKILLS AND EXPERIENCE TO OUR TEAM:

• Previous experience of working within a busy transport environment (ideal but not a show-stopper)
• Strong stakeholder management and influencing skills
• An aptitude for logistical planning and people management
• Excellent administration and customer service skills
• A good geographical understanding covering towns, roads and rail networks
• Logical thinking and clear communication
• Good technical awareness and computer skills
• Excellent communication skills with the ability to develop strong relationships both internally and externally
• Effective resource management
• Ability to work and remain calm under pressure
• Demonstrate behaviours in line with Company values; Inspired to Innovate, Always Respectful, Fully Accountable, Delivering Delight.
  Along with a salary of up to £26,991, you will also receive a range of benefits including 22 days holiday (plus bank holidays), rising to 27 with length of service, Workplace Pension, the options to join our Bupa Private Healthcare scheme, Life Assurance at 4 x salary, Employee Assistance Programmes, Wellbeing tools, access to counsellors, retail savings, and ongoing professional development.
  AX is committed to supporting all communities we serve, through our dedication to creating an inclusive, diverse, and collaborative environment, where people feel comfortable being themselves at work. If you’re excited at the sound of this role and your personal values resonate with ours, we encourage you to apply.
  Even if you think your skills and any experience doesn’t perfectly align, your values and core behaviours might. You may be the perfect person for us – and us for you!

AS OUR TRANSPORT ASSISTANT, YOUR RESPONSIBILITIES WILL INCLUDE:

• Managing and supporting a team of Executive Drivers ensuring the best utilisation of time and resources
• Scheduling the branch territory delivery, collection and movement of vehicles to meet client needs
• Confirming delivery arrangements with the client in a proactive timely manner ensuring the closure of the intervention door
• Effectively allocating jobs to drivers, ensuring that full information is given, and all paperwork is completed and checked for the delivery and collection of vehicles
• Controlling costs through effective geographical planning and utilisation of return trips, monitoring the location of the Drivers and vehicles on route against arrival times
• Proactively identifying potential problems and resolve in real time
• Supporting and coaching new starters to ensure they settle in and provide support with on the job training