Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.
Sustainability has been part of the Mulberry ethos since the brand’s inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. If these are values you share, we would love you to join our team.
In the role of Transport Assistant, you will report to the Transport and Compliance Manager and be responsible for the import and export of all physical movement of goods for the Group worldwide and is a pivotal role within the Transportation & Compliance Office. The department’s remit also has a key role in ensuring compliance with international trade agreements and customs legislation.

SKILLS AND EXPERIENCE REQUIRED:

• Previous administration experience.
• Ability to work at a fast pace to multiple deadlines on multiple tasks.
• Excellent prioritisation skills with the ability to identify new priorities and adapt plans accordingly.
• Proven ability in producing accurate work with attention to detail.
• Computer literate with excellent knowledge of Microsoft Word and Excel.
• Excellent communication skills; written and verbal, with the ability to structure technical information ensuring stakeholders understand the key message/s.
• Proven ability of delivering excellent customer service.

• Generating export invoices and other shipping documents.
• Process airfreight, courier, road freight and sea freight shipments.
• Ensure that copies of all customs entries and other shipping documents are received, checked, inputted into the database and filed within required timescales.
• Liaise with internal and external stakeholders to ensure delivery targets are met.
• Resolve transport queries and any delays.
• Follow up on missing information and documents.
• Maintain and support business processes and procedures to ensure ongoing HMRC and Animal Health compliance.
• Ensure that all reference material is maintained and up to date.

Culture:

• Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
• Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
• Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability:

• As a certified B Corp business, it is important to incorporate environmentally responsible practices into your work wherever possible. Support the businesses ‘Five C’s’ strategy in addressing and improving Climate, Cultivation, Craft, Culture and Circularity. Promote a greener, more sustainable future.

• Support to foster an environment where diversity is embraced and all individuals feel valued, respected and included. Promote equity, empathy and understanding and demonstrate this commitment within your internal and external communities.