What You'll Be Doing

As Logistics Coordinator, you will:

• Coordinate and manage daily logistics and delivery schedules.
• Build and maintain strong relationships with haulage providers and customers.
• Attend daily capacity meetings and communicate any potential issues or delivery risks to the business.
• Monitor all scheduled deliveries and proactively resolve any challenges.
• Provide outstanding customer service, ensuring communication is timely, accurate, and professional.
• Ensure all in-house logistics documentation is maintained, accurate, and presented in a standard format.
• Produce detailed daily handover reports for the Logistics Manager.
• Work closely with Sales, Production, Manufacturing, and Account Management teams to ensure seamless service delivery.
• Establish a close working relationship with the Day Shift Manufacturing Manager.
• Notify Account Management teams of any booking, delivery, or scheduling issues at the earliest opportunity.
• Maintain accurate reporting methods for logistics performance, dispatch activity, and associated costs.
• Manage multiple tasks and projects simultaneously while maintaining high levels of accuracy and service.

What We're Looking For

We're looking for someone who can demonstrate:

• Excellent telephone manner and customer service skills.
• Strong PC and administrative skills, including Microsoft Office applications.
• Good understanding of specifications and dimensions.
• Excellent organisational and time management abilities.
• Ability to work independently as well as collaboratively within a team.
• Strong geographical knowledge of UK locations and transport routes.
• Flexibility and adaptability to changing priorities and short-notice schedule amendments.
• Ability to perform effectively in a high-pressure environment.
• Outstanding communication and relationship-building skills.
• Strong attention to detail and problem-solving capability.
• A reliable, dependable, and proactive approach to work.