Salary: £26,409 - £27,711
Hours per week: 37 hours
Interview date: to be confirmed following shortlisting
Passenger Transport Unit – Bus Team
We are looking for a dedicated Passenger Transport Technical and Contracts Officer to join our Passenger Transport Unit.
In this role, you will support the Senior Transport & Contracts Officers in the bus team managing public and mainstream education transport. You will oversee contractor performance, monitor transport arrangements, and communicate with schools, operators, and local authorities to ensure the smooth operation of home-to-school and public transport services. You will also assist with contract reviews, procurement processes, and the analysis of survey data to improve service efficiency.
You will play a key role in managing transport disruptions caused by roadworks, attending meetings to assess their impact and implementing solutions that minimise inconvenience. Strong communication skills are essential, as you will handle enquiries and complaints from the public, schools and transport providers, ensuring any issues are swiftly resolved.
Ideally you should have either a BTEC National or equivalent qualification or have relevant experience in the field of transport provision, highways, or passenger transport. You should also be confident in using Microsoft Word/Excel and have strong problem-solving skills and the ability to work under pressure. Knowledge of transport legislation, safeguarding, health and safety and a good geographical knowledge of Wiltshire would also be an advantage but is not essential.
If you have the skills and experience to make a difference to the transport network in Wiltshire, apply today.

Please refer the Job description for details