Fleet & Driver Dispatch: Assign vehicles and drivers for container pickup, delivery, shifting, and empty returns; monitor attendance, availability, and adherence to safety and transport regulations.
Scheduling & Routing: Build daily transportation plans aligned with customer and operational requirements; coordinate timings, locations, and instructions with drivers and transporters in real time.
Port & Container Operations: Follow up on gate-in/gate-out, loading/unloading, and empty container returns; liaise with shipping lines, terminals, and port authorities to secure slots and avoid demurrage/detention.
Customs & Cross-Border Compliance: Manage customs clearance, transit declarations, and cross-border permits (TIR, GCC transit, oversize); verify transport documents, delivery orders, gate passes, and driver-submitted proofs (photos, seal numbers, delivery confirmations).
Tracking & Issue Resolution: Monitor vehicle movements via tracking tools; log and report delays, breakdowns, accidents, and fines; coordinate with maintenance/garage for technical issues and escalate to management as needed.
Documentation & Cost Control: Maintain daily records of trips, containers, drivers, and delivery status; verify transporter invoices against completed trips and agreed rates; track detention, demurrage, waiting time, fines, and recovery charges.
Stakeholder & Customer Coordination: Interface with customs, freight forwarders, and customers to resolve holds, disputes, and complaints; ensure seamless cargo flow from port to final destination.
Requirements:
3+ years in UAE port logistics, heavy transport, or customs brokerage with direct cross-border/GCC experience.
Proficient in UAE customs procedures, port operations , and heavy-vehicle regulations.
Strong documentation skills (B/L, CMR, D/O, gate passes, transit docs) with high attention to detail.
Fluent in punjabi, hindi, and is a strong advantage. UAE driving license preferred.