About the Role:

We are seeking an experienced Transport Coordinator / Dispatcher to join our busy operations team. You’ll be at the heart of our day-to-day logistics—allocating jobs, liaising with drivers and customers, tracking deliveries, and ensuring every job runs smoothly and on time. This is a fast-paced and rewarding role, ideal for someone who thrives under pressure and has a strong understanding of fleet logistics.

Key Responsibilities:

• Allocate and dispatch jobs across our fleet based on load type, route, and vehicle capacity
• Ensure all collection and delivery windows are met
• Maintain constant communication with drivers and customers
• Provide real-time updates on delays, waiting times, or any issues
• Monitor driver activity, track breaks, and manage on-road performance
• Maintain a strong understanding of the company’s fleet and capacity
• Take and process bookings via email and phone
• Use the company’s booking system and load boards for planning and return loads
• Monitor driver KPIs and actively seek ways to improve performance and efficiency
• Proactively solve problems as they arise and ensure smooth day-to-day operations
• Continuously look for ways to optimise routes, processes, and overall operational efficiency

What We’re Looking For:

• Minimum 1 year of experience as a dispatcher or logistics coordinator
• Excellent communication skills and fluent spoken and written English
• Strong problem-solving skills with a continuous improvement mindset
• Ability to optimise routes, reduce downtime, and improve workflow efficiency
• Good knowledge of UK road transport and vehicle types
• Confident working with logistics software, booking systems, and emails
• Highly organised, with strong attention to detail
• Customer-focused and solutions-oriented attitude

About the Role:

We are seeking an experienced Transport Coordinator / Dispatcher to join our busy operations team. You’ll be at the heart of our day-to-day logistics—allocating jobs, liaising with drivers and customers, tracking deliveries, and ensuring every job runs smoothly and on time. This is a fast-paced and rewarding role, ideal for someone who thrives under pressure and has a strong understanding of fleet logistics.

Key Responsibilities:

• Allocate and dispatch jobs across our fleet based on load type, route, and vehicle capacity
• Ensure all collection and delivery windows are met
• Maintain constant communication with drivers and customers
• Provide real-time updates on delays, waiting times, or any issues
• Monitor driver activity, track breaks, and manage on-road performance
• Maintain a strong understanding of the company’s fleet and capacity
• Take and process bookings via email and phone
• Use the company’s booking system and load boards for planning and return loads
• Monitor driver KPIs and actively seek ways to improve performance and efficiency
• Proactively solve problems as they arise and ensure smooth day-to-day operations
• Continuously look for ways to optimise routes, processes, and overall operational efficiency

What We’re Looking For:

• Minimum 1 year of experience as a dispatcher or logistics coordinator
• Excellent communication skills and fluent spoken and written English
• Strong problem-solving skills with a continuous improvement mindset
• Ability to optimise routes, reduce downtime, and improve workflow efficiency
• Good knowledge of UK road transport and vehicle types
• Confident working with logistics software, booking systems, and emails
• Highly organised, with strong attention to detail
• Customer-focused and solutions-oriented attitude