ABOUT THIS POSITION

As a Transport Coordinator, you are responsible for planning and booking sea, air, and road freight to meet delivery and return requirements, including exports, imports, and customer returns. Coordinates with internal teams and carriers to ensure timely shipments, manages special transport needs, investigates service issues, verifies invoices, and handles documentation for international and domestic logistics.

• Plans and books sea, air, and road freight to meet export, import, and return delivery timelines.
• Obtains freight quotes for ad-hoc shipments and new routes; prepares MO41 for relevant shipments.
• Coordinates with Customer Service, Procurement, and Warehouse on transport updates and carrier issues.
• Manages transport complaints, tracks daily dispatch status, and escalates performance issues as needed.
• Ensures compliance with special transport requirements (e.g. temperature control, DG, time-sensitive deliveries).
• Verifies and records carrier invoices, ensuring alignment with agreed rate cards before approval.
• Supports export and import documentation, including inbound number creation and intercompany order coordination.
• Aligns with Planners and Warehouse on order consolidation, loading priorities, and incoming shipment updates.
• To be involved in Logistics projects and tenders as required.