Key Responsibilities

• Provide competitive pricing and transport solutions to clients that meets their needs
• Ensuring that awarded jobs and processed and followed through to completion
• Provide proactive updates to clients, resolving any issues that may arise
• Billing clients as per working SOPs
• Producing and completing all necessary paperwork, such as pre-alerts and CMRs
• Liaising with both internal and external stakeholders to ensure smooth running of transport service
• Ensure job files are processed and completed within the TMS
• Load planning for both domestic and international trailers
• Work in accordance with company standards, guidelines and policies, including Quality, Health & Safety, Compliance and HMRC regulations
• Operate within relevant legal requirements, including dangerous goods, customs, quarantine and transport security
• Follow customer policies and procedures
• Report hazards, near misses and events immediately
• Maintain a high standard of work quality through accuracy and efficiency when completing tasks
•