ABOUT US

Total Compliance is a Nationwide business growing in East London/Middlesex. We are collaborative, professional and customer-centric.

Our work environment includes:

• Company car, phone and laptop
• On-the-job training
• Relaxed atmosphere
• Development opportunities

We are an expanding transport, logistics and construction consultancy firm, with a head office based in the Grantham , and are looking for an experienced transport professional to join our team.
We work with companies of all sizes, ranging from a single vehicle or operating centre, up to National and International Operations across a multitude of business sectors and markets.

KEY SKILLS & COMPETENCIES

• Strong knowledge of UK transport legislation and compliance.
• Minimum requirement: CPC Transport Manager Qualification in HGV.
• Willingness to deliver training (training qualification can be provided).
• Recognised training/teaching qualification (PTLLS/Level 3 Education & Training or equivalent) desirable but not essential.
• Confident trainer with excellent communication and presentation skills.
• Organised and detail-oriented with the ability to manage multiple clients.
• IT literate and comfortable using CRM/ERP systems (SAP Business One desirable).
• Self-motivated, proactive, and aligned with company values-led consultancy making a difference in the transport industry.

ROLE PURPOSE

To provide professional transport management consultancy and training services to clients across Yorkshire and the wider UK. The role combines supporting operators with compliance and legal requirements as an External Transport Manager (ETM) and delivering high-quality training in areas such as Driver CPC, Transport Manager CPC, FORS, ADR and other compliance-related courses.
The Consultant Transport Manager & Trainer will ensure that all work is carried out in line with company processes, documented systems, KPIs, and Total Compliance’s values of professionalism, integrity, accountability, and continuous improvement.

EXTERNAL TRANSPORT MANAGER (ETM) DUTIES

• Act as named Transport Manager on operator licences for assigned clients, ensuring legal compliance with operator licence undertakings.
• Monitor drivers’ hours, working time, and tachograph data, and escalate non-compliance where necessary.
• Oversee maintenance compliance, ensuring inspections, defect reporting, and records meet DVSA requirements.
• Provide advice and guidance to clients on best practice, DVSA standards and Traffic Commissioner expectations.
• Carry out audits and produce reports in line with company templates and processes.
• Record and log all activity on the company CRM/ERP system (SAP Business One).

TRAINING DUTIES

• Deliver training to drivers, transport managers, and operators in classroom, online, and on-site environments.
• Deliver CPC Transport Manager, Driver CPC, ADR, FORS, and other courses as per qualifications held.
• Adapt delivery methods to suit different learning styles, ensuring engagement and positive learner outcomes.
• Keep training materials and knowledge up to date in line with legislative changes and awarding body requirements.
• Support development of new training content as required.
• Ensure all training delivery is logged, reported, and quality assured in line with company processes.

GENERAL RESPONSIBILITIES

• Work to agreed KPIs and targets for client satisfaction, training delivery, and compliance standards.
• Accurately log all client interactions, training sessions, audits, and consultancy work on SAP Business One.
• Follow written company processes and contribute to continuous improvement of systems and delivery.
• Represent Total Compliance in a professional manner at all times, acting as a trusted advisor to clients.
• Support marketing and business development activity when required (e.g. webinars, articles, LinkedIn content).