Full-time
Operations
Remote
Job Overview
Job title: Transport Manager
Department: Operations
Reporting to: Senior Operations Lead
Location: Remote/Home Based
Contract type: Permanent
Hours of work: 40 hours p/w (Mon - Friday, 8:30am - 5pm)
Salary: £80,000.00 per annum
Purpose of the role
A key member of the Senior Operations Team, the Transport Manager will oversee the end-to-end management of a high-value transport contract. The Transport Manager will be responsible for the operational and commercial performance of the transport provider, ensuring efficient service delivery and contractual compliance. This is a pivotal role for a logistics professional with a proven track record in fleet and contract management.
Duties and Responsibilities

Overseeing the transportation contract for the organisation, ensuring commercial performance targets and contractual obligations are met or exceeded.
Acting as the primary point of contact for the organisation, ensuring strong stakeholder engagement and proactive issue resolution.
Developing and implementing operational strategies to improve efficiency and enhance service delivery.
Monitoring KPIs and generating regular reports on operational performance and compliance.
Monitoring compliance against all transport regulations, health & safety standards, and company policies.
Ensuring that the transport provider has effective processes in place to ensure fleet reliability and minimal downtime.
Driving continuous improvement initiatives across operations.
Working with the transport provider to ensure that vehicles are properly maintained and fit and serviceable and that vehicles and drivers remain compliant contractually and with legal obligations.
Effective and regular liaising with all other relevant departments to ensure efficiency across our delivery.
Motivate the transport provider to understand all legislative requirement and ensure a robust system of performance management, in line with contractual KPI requirements.
Manage and oversee the transport provider contract.
Conduct regular internal audits and maintain up-to-date compliance processes.
Continuously evaluate and improve procedures to ensure full legal compliance.
Staff Management
Planning and prioritising your diary to ensure monthly one to ones and performance reviews are completed.
Managing personal time to meet business demands and work closely with the Service Centre team around transport demands.
Actively supporting the team to meet their objectives and meet the requirements of the contract.
Ensuring that the team is trained and developed to support the requirements of the contract and to support the successful completion of their tasks.
Planning and managing personal business objectives in line with the Statement of Requirements (SOR) set out within the contract.
Pursuing personal development of skills and knowledge necessary for the effective performance of the role.
Ensuring that complaints are responded to on time and in a clear and professional manner.
Connect and Collaborate
Ensuring regular contact with line manager and team members.
Collaborating with others and attend meetings as required.
Supporting team members and provide on-the-job training as and when required.
Fostering an environment of collaboration across your team and others, encouraging the sharing of insights and best practices.
Responsive
Keeping up to date with all written and verbal communications (i.e. emails/messages/calls).
Ensuring all records are maintained and kept up to date according to company policies and procedures.
Talented
Monitoring own work levels, progress and development in the role.
Undertaking all core learning and development programmes as required.
Undertaking relevant learning according to agreed Personal Development Plan.
Trusted
All employees are responsible for ensuring any personal data which Clearsprings Group holds and for which they are responsible, is kept securely and is not under any conditions disclosed to any third party unless that third party has been specifically authorised by Clearsprings Group to receive that information and has entered into a confidentiality agreement.
Agile and Diverse
Any other duties within the scope of responsibility and ability, as required, inclusive of providing similar support to any other local company project.
Professional
Maintaining a good understanding of the legislation of the contract.
Must have previous people supervisory or management experience.
Strong communication skills, the ability to influence, persuade and negotiate at all levels.
Excellent relationship building skills.
Can work well under pressure.
Working knowledge of health and safety legislation relevant to fleet management.
Proven experience in contract logistics, fleet management, or transport operations (minimum 2–5 years).
In-depth understanding of transport legislation and industry best practices.
You will have a proven history of fleet and vehicular management in an aligned field, including applicable industry qualifications and a strong understanding of all legislative and legal requirements for drivers of fleet vehicles.
Benefits
25 days annual leave plus national bank holidays
Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
Life Cover (2 x basic salary)
6-month probation period
Employer pension contribution (4% employer, 4% employee)
Laptop/Phone/other equipment if required as part of job role
Referral Scheme
Diversity Statement
Clearsprings Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Modern Slavery Statement
Clearsprings Groups conduct robust checks on any new employee including eligibility to work in the UK to safeguard against human trafficking or individuals being forced to work against their will.
Safeguarding Statement
Clearsprings Group is committed to Safeguarding and promoting the welfare of children, young people and adults at risk, and expect all employees to share this commitment.
All successful applicants will be required to undertake a satisfactory DBS check in line with their job role.
This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.
We reserve the right to close the advert early if there is a higher level of interest that expected