Transport Manager at Richemont

Tokyo, , Japan -

Full Time

Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

0.0

Posted On

17 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Transport Partner Management, KPI Management, Data Analysis, Tender Management, Compliance & Governance, Risk Management, Business Continuity Planning, Stakeholder Management, Project Management, People Management, Logistics Operations, Vendor Evaluation, Excel, BI Tools, Japanese Language, English Language

Industry

Retail Luxury Goods and Jewelry

Description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity. This role is responsible for leading the strategic management, compliance, and continuous improvement of transportation operations within the logistics function. The Transport Manager will drive efficiency and optimization across the logistics network while contributing to cost reduction, service level enhancement, and the development of a sustainable supply chain. The position aims to ensure stable and secure logistics operations through effective transport partner management and performance optimization. In addition, the role plays a key part in minimizing operational risks from compliance, security, and business continuity perspectives, while driving continuous improvement initiatives. Key Responsibilities 1. Transport Partner Management Manage and monitor transport partners (carriers and 3PL providers), including performance management Ensure compliance with contracts and Service Level Agreements (SLAs) Lead daily transport operations and issue resolution Conduct regular carrier performance assessments 2. Performance Management & Continuous Improvement Define, monitor, and manage KPIs (e.g., on-time delivery, lead time, transport cost, damage rate) Conduct regular performance reviews (weekly, monthly, quarterly business reviews) Analyze data to identify issues and perform root cause analysis Develop and implement improvement initiatives based on performance insights Drive continuous improvement (Kaizen) projects in collaboration with transport partners 3. Tender Management & Carrier Strategy Plan and execute regular tenders (RFP/RFQ) for transport partners Evaluate proposals based on cost, service quality, capacity, and risk Support vendor selection and contract renewal processes Establish backup solutions and onboard new carriers in alignment with BCP requirements 4. Transport Compliance & Governance Deploy and enforce Richemont transport policies and guidelines Provide training and communication to Maisons to ensure compliance Report transport-related incidents to HQ Support internal and external audit processes 5. Hand Carry & Special Transport Operations Manage hand-carry operations Coordinate training programs in collaboration with the Security team Oversee registration, evaluation, and management of hand carriers Prepare and submit exception requests and follow through HQ validation 6. Event Logistics Management Provide logistics support for High Jewelry events (primarily Cartier and Van Cleef & Arpels) Develop logistics concepts and plans Conduct site inspections Submit and follow up on exception requests and approvals Provide on-site logistics support during events Coordinate with secure transport providers Collaborate with Security teams and Maisons 7. Security Interface Management Act as the liaison between warehouse operations and the Security team Lead implementation and improvement of security-related operations, including: Access control systems Metal detection gates Guard management Ensure security policies are effectively embedded into operational processes 8. Business Continuity Planning (BCP) Evaluate transport risks based on BCP frameworks Secure alternative transport solutions and backup carriers Lead transport operations during emergency situations 9. Stakeholder Management Collaborate cross-functionally with internal stakeholders (Warehouse, Customer Service, Security, HQ, Maisons) Support transport design for projects and operational changes Ensure alignment with HQ through regular communication and reporting Skills & Experience 3–5 years of experience in logistics and transportation operations Native-level Japanese and business-level English (TOEIC score: 800 or above) Experience in managing transport partners and/or 3PL providers Strong KPI management and data analysis skills (Excel, BI tools) Experience in vendor evaluation and tender processes Solid understanding of compliance and security requirements Core Competencies Data-driven decision-making Strong problem-solving and continuous improvement mindset Effective cross-functional coordination skills Risk management awareness Execution speed and strong ownership Team-oriented mindset Project management experience People management experience ーーー本ポジションは、輸送領域における戦略・オペレーション・リスク管理を統合的にリードし、日本市場における物流の中核を担う重要な役割です。輸送ネットワークの最適化を通じて、コスト最適化サービスレベル向上サステナブルなサプライチェーン構築を実現し、ラグジュアリー物流に求められる「品質・安全・信頼性」を担保します。また、コンプライアンス・セキュリティ・BCP（事業継続計画）の観点から、リスクを最小化しながら継続的改善（Kaizen）を推進するリーダーポジションです。主な職務内容（Key Responsibilities） 1. 輸送パートナー管理（Transport Partner Management）キャリア／3PLのパフォーマンス管理および関係構築契約およびSLA遵守のモニタリング日常オペレーションの統括・問題解決定期的なパートナー評価の実施 2. パフォーマンス管理・改善推進（Performance & Kaizen） KPIの設計・管理（OTD、リードタイム、コスト、ダメージ率など）週次・月次・Quarterlyレビューのリードデータ分析に基づく課題特定・原因分析改善施策の立案・実行パートナーと連携した改善プロジェクト推進 3. 入札・キャリア戦略（Tender & Carrier Strategy） RFP／RFQの企画・実行コスト・品質・キャパシティ・リスクを踏まえた評価ベンダー選定・契約更新のリード BCPに基づくバックアップキャリア体制構築 4. コンプライアンス・ガバナンス（Compliance & Governance）グループ輸送ポリシーの展開・徹底メゾンへのトレーニング・周知インシデントのHQレポーティング内部／外部監査対応 5. ハンドキャリー・特殊輸送（Special Logistics）ハンドキャリーオペレーションの統括セキュリティチームとの連携によるトレーニングハンドキャリアの管理・評価 HQ承認を伴う例外対応の管理 6. イベントロジスティクス（High Jewelry Events）ハイジュエリーイベント（主にCartier / Van Cleef ＆ Arpels）の物流支援輸送計画の策定サイト視察・リスク評価例外申請・承認対応現地オペレーション管理セキュリティ・メゾン・輸送ベンダーとの連携 7. セキュリティ連携（Security Interface）倉庫オペレーションとセキュリティの橋渡しセキュリティ施策の導入・改善リードアクセスコントロール金属探知ゲート警備体制オペレーションへのセキュリティ要件の組み込み 8. BCP（事業継続計画）輸送リスクの評価と対策代替輸送手段の確保緊急時オペレーションのリード 9. ステークホルダーマネジメント Warehouse、CS、Security、HQ、Maisonとの連携プロジェクト／業務変更における輸送設計支援 HQとのレポーティング・コミュニケーション応募要件（Skills & Experience）物流・輸送領域での実務経験（3〜5年以上）日本語ネイティブ／英語ビジネスレベル（TOEIC 800目安） 3PL／輸送パートナー管理経験 KPI管理・データ分析スキル（Excel／BI）ベンダー評価・入札プロセス経験コンプライアンス／セキュリティ理解求める人物像（Competencies）データドリブンな意思決定力課題解決力と継続的改善マインド高い調整力とクロスファンクショナル連携リスクマネジメント意識高い実行力とオーナーシップチーム志向・協働力プロジェクトマネジメント経験ピープルマネジメント経験 #Richemont #WeCraftTheFuture In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.

Responsibilities

Lead the strategic management, compliance, and optimization of transportation operations and partner performance within the logistics function. Manage high-value event logistics, security interfaces, and business continuity planning to ensure a secure and efficient supply chain.