Exercise continuous and effective control of the transport operation, ensuring compliance with operator-licence undertakings, relevant road transport legislation and regulatory expectations.
Own the vehicle roadworthiness regime, including daily defect reporting, planned safety inspections, maintenance scheduling, MOT readiness, repair close-out and the retention of complete maintenance records.
Manage drivers’ hours, working time and tachograph compliance through timely data downloads, analysis, infringement investigation, coaching and proportionate corrective action.
Ensure all drivers hold the correct vocational entitlement and current Driver CPC, with robust licence checks, induction, training and competency records in place.
Maintain safe systems for vehicle loading, load security, overloading prevention and the operation of vehicles and equipment.
Monitor compliance performance through meaningful KPIs, audits and trend analysis, escalating material risks and implementing documented corrective and preventive actions.
Act as the primary operational contact for DVSA, the Traffic Commissioner and other relevant authorities, ensuring the site remains prepared for inspections, investigations and audits.
Lead, coach and hold accountable the transport team and driver population, embedding a culture in which safety and legal compliance take priority over delivery pressure.
Ensure work is planned and resourced so that routes can be completed legally, safely and profitably without encouraging speeding or breaches of drivers’ hours.
Control transport costs within budget while ensuring that commercial decisions do not compromise maintenance standards, roadworthiness or legal compliance.
Oversee incident, collision, prohibition and enforcement follow-up, identifying root causes and ensuring lessons learned are translated into improved controls.
Maintain accurate policies, procedures and evidence across fleet, driver and subcontractor compliance, and keep the General Manager informed of emerging risks and required investment.