Job Description

The Transport Operations Manager will be responsible for the 24/7 transport operations, ensuring that costs are controlled in line with budget/forecast expectations. You will also motivate and manage a team to develop them through engagement, training and personal development plans.

Working hours: Monday to Friday, 08.00-16.00

Key Duties of a Transport Operations Manager:

• Manage your team to ensure they execute traffic plans to enable delivery of products to customers within agreed service levels.
• Reduce non-contract maintenance and damage spends through the use of vehicle passports and daily confirmation of spend.
• Ensure that all available fleet is on the road and declared to enable the planning team to plan the resource.
• Motivate and develop the transport team and ensure that they comply with all relevant statutes and regulations.
• Communicate with third party hauliers in regards to control all reported defects on drop trailers left for pre-loading.
• Check and approve maintenance cost reports and related invoices.
• Ensure daily, weekly and monthly compliance milestones are achieved, measured by internal audit scoring.
• Attend daily, weekly and monthly customer review meetings.
• Monitor, audit and control suppliers.
• Support implementation of service improvements in conjunction with customers and other areas of the business.
• Generate and implement ideas with regards to staff and operational changes, which will help drive continuous improvement.

Qualifications

• Proven supervisory experience within a busy transport environment, ideally within a FMCG industry.
• Leadership and motivational qualities with proven experience of building a team.
• Good commercial knowledge of transport operations including experience of operating in a shared user environment.
• Excellent negotiating skills with the ability to influence and steer.
• Strong planning and organising skills with a high level of numeracy.
• Effective communication skills with personal motivation and confidence resulting in a positive impact.
• Ability to thrive in a highly competitive and demanding environment.
• Commercially focused, consumer orientated and customer service driven.