Transport Operations Manager at DO & CO AG

London Borough of Hounslow, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

17 Jun, 26

Salary

47900.0

Posted On

19 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Responsibility, Dispatch Scheduling, Resource Allocation, Workforce Planning, Rota Management, Compliance Management, Performance Management, Risk Assessment, Stakeholder Management, Continuous Improvement, Leadership, Problem-Solving, Communication, Decision Making, Team Building, Logistics

Industry

Hospitality

Description

Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Job Description Take full operational responsibility for the day-to-day running of the Transport Department, ensuring all deliveries are executed safely, on time, and to required specification. Plan, coordinate, and control daily dispatch schedules in line with production output, service level agreements, and operational priorities. Allocate drivers and loaders effectively, ensuring the right resource is assigned to the right vehicle and route to maximise productivity and efficiency. Lead daily operational briefings to communicate workload, safety updates, compliance requirements, and service expectations. Monitor live operations throughout the shift, making real-time adjustments to manage delays, breakdowns, traffic issues, or last-minute schedule changes. · Ensure all vehicles are roadworthy, legally compliant, clean, and maintained in accordance with DFT and airport authority (BAA) requirements. Oversee daily vehicle checks, defect reporting, tachograph compliance, and maintenance scheduling to minimise downtime and ensure full regulatory adherence. Take direct accountability for workforce planning and labour control, including rota management, absence monitoring, overtime control, and agency usage to meet operational demand while managing cost. Ensure full compliance with driver hours regulations, working time directives, and transport security standards. Manage all people processes within the department including performance management, disciplinary procedures, return-to-work meetings, and development planning. Identify training needs and support succession planning to ensure operational continuity and capability within the team. Maintain accurate and timely completion of all transport documentation, compliance records and maintenance logs. Proactively identify operational risks or inefficiencies and implement corrective actions to drive continuous improvement. Ensure all transport activities are conducted in a safe working environment, carrying out risk assessments and enforcing safe systems of work. Build and maintain effective working relationships with internal departments, suppliers, airport authorities, and external stakeholders to protect service delivery. Provide hands-on operational support during peak periods, staff shortages, or high workload situations to ensure service levels are maintained. Take ownership of operational decisions, demonstrate visible leadership on the ground, and foster a culture of accountability, teamwork, and shared success. Qualifications You are a role model, leading by example, ready to roll up your sleeves and do what is needed to give our partners the best service with a problem-solving mentality Passion for food and motivation to deliver exceptional service Well, presented, professional individual with a can-do, positive attitude that indulges in team success Build strong relationships with colleagues, mentoring and motivating, creating a team spirit, encouraging them to be at their best Strong, dependable leader that will happily join and assist your team to maintain the high DO & CO standards at any given moment You are a clear and engaging communicator, strong verbal and written English, and will use a variety of methods to keep the team well informed on all important matters Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for our partners and the DO & CO family Have energy and drive to deliver beyond expectations and effectively balance priorities and always looking for ideas and opportunities to improve our service and operations Approachable leader that the large DO & CO Family can depend on and trust With your guidance, your department will always remain a safe place to work and operate You must have a clean, 5-year checkable history due to working in a restricted zone of an airport Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: Competitive salary Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Compensation: GBP 47900.00 - GBP 47900.00 - hourly

Responsibilities

The Transport Operations Manager will assume full operational control of the Transport Department, ensuring all deliveries are executed safely, punctually, and to specification while planning and coordinating daily dispatch schedules effectively. This includes overseeing vehicle roadworthiness, managing labor control, ensuring regulatory compliance, and leading daily operational briefings.