Transport Specialist at Pinehurst Surgical Clinic PA

Pinehurst, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jul, 26

Salary

0.0

Posted On

30 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient transportation, Golf cart operation, Customer service, Mobility assistance, Safety compliance, Interpersonal skills, Communication, HIPAA compliance, Vehicle maintenance, Patient care

Industry

Hospitals and Health Care

Description

Description JOB SUMMARY The Patient Transport Specialist is responsible for safely transporting patients between the clinic parking areas and the facility entrance using a golf cart. This role assists patients entering and exiting their vehicles and provides mobility support to ensure a safe, welcoming, and patient-centered experience. The Transport Specialist plays a key role in enhancing patient satisfaction by promoting safety, courtesy, and professionalism throughout all patient interactions. RESPONSIBILITIES Patient Transportation Operate a golf cart safely within the clinic parking lot to transport patients to and from the facility entrance. Assist patients entering and exiting the golf cart in a safe and courteous manner. Aid patients with vehicle entry and exit when needed. Offer wheelchair support and mobility assistance as appropriate. Monitor parking areas for patients who may require assistance. Patient Service & Safety Greet patients and visitors in a friendly, professional manner. Ensure safe transport by following established traffic and safety guidelines. Maintain awareness of surroundings to prevent accidents or hazards. Report any safety concerns, incidents, or maintenance issues promptly. Adhere to HIPAA standards and maintain patient confidentiality. Equipment & Vehicle Care Perform basic daily inspections of the golf cart to ensure safe operation. Keep the vehicle clean and presentable. Report mechanical or maintenance issues immediately. Collaboration & Communication Communicate effectively with front desk and clinical staff regarding patient needs. Assist with directing patients and visitors to appropriate clinic areas. Support other operational needs assigned during slower periods. Requirements QUALIFICATIONS High school diploma or equivalent preferred. Valid driver’s license with clean driving record required. Previous customer service experience preferred. Ability to operate a golf cart safely and responsibly. Strong interpersonal and communication skills. Compassionate, patient-centered demeanor. PHYSICAL REQUIREMENTS Ability to stand and walk for extended periods. Capacity to assist patients with mobility and transfers safely. Ability to work outdoors in varying weather conditions. Capable of lifting or supporting up to 40 pounds occasionally. Ability to bend, reach, and assist patients in and out of vehicles.

Responsibilities

The Transport Specialist is responsible for safely transporting patients between clinic parking areas and the facility entrance using a golf cart. They also provide mobility support and assist patients with vehicle entry and exit to ensure a positive patient experience.