Transportation and Logistics Agent Advisor at LANDSTAR POWER ONTARIO INC

Jacksonville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

22 May, 26

Salary

22.86

Posted On

21 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Training Delivery, Presentation Skills, Relationship Building, Customer Service, System Navigation, Performance Monitoring, Workshop Facilitation, Inquiry Response, Operational Support, Collaboration, System Demonstrations, Critical Thinking, Adaptability, Microsoft Office, Internet Proficiency

Industry

Truck Transportation

Description

What is Landstar? Landstar stands for safe, secure and reliable transportation services delivered by our unique network of small business owners. Independent agents and capacity providers operating under the Landstar umbrella enjoy the strength and support of one of the industry’s most stable and successful companies. Our network of independent entrepreneurs provide customers with personalized service at the local level with the global reach and resources of a multi-billion dollar company. Location: Hybrid – Jacksonville Pay Range: $18.28 - $22.86 depending on experience Schedule: Monday - Friday (9am - 6pm EST) What work will you perform? In this role, you will support the Field Management team as the first point of contact in the onboarding and training for newly contracted Landstar Agents. Your presentation, training, and support experience, including engagement skills, and ability to influence strong relationships will play a key role in helping Agents navigate their learning process. You will deliver exceptional internal customer service to ensure a positive and successful initial six months, at minimum, for our Agents. Your ability to continuously learn and adapt will be vital to your success in this position. Essential Responsibilities: Provide comprehensive training on all Landstar systems, tools, and sites Deliver engaging and effective online and in person training sessions and presentations Monitor new agent performance at 45/90/180-day intervals Conduct weekly workshop training for agency staff members Process and respond to agents' customer account inquiries Function as the initial corporate point of contact for new agents Provide operational support on a vast amount of topics Communicate and collaborate with Region Team personnel Perform system demonstrations in person and/or virtually Other duties as assigned Required Minimum Experience and Education: High school diploma or General education degree (GED) One year of administrative customer service Preferred Experience: One-year transportation experience 6 months of presentation experience, training experience, or equivalent of both Knowledge, Skills, and Abilities: Ability to work with minimal supervision in a fast-paced environment with changing priorities Ability to create and maintain positive relationships, fostering communication and cooperation with agents and Region personnel. Always maintain professional demeanor, including attire and hygiene Proficient in Microsoft Office and Internet knowledge Ability to analyze and apply critical thinking to solve issues in a timely manner Effective communication skills in all modes Ability to travel as required for onsite training or meetings and pre-pay for approved reimbursable expenses (i.e. hotel, meals, rental vehicles). Flights are paid for by the Company in advance. Why work at Landstar? Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team. Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more. If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you! Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com. Privacy Policy Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.

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Responsibilities

This role involves supporting Field Management by serving as the primary contact for onboarding and training new Landstar Agents on company systems and processes. Responsibilities include delivering engaging training sessions, monitoring new agent performance, and acting as the initial corporate point of contact for operational support.