SUMMARY

Reporting to the Transportation Manager, this position is responsible for the dispatching of various loads, including line-haul and DSD, including the communication with drivers, customers, DC’s, plants, and external suppliers. You will work with a mix of 20+ carriers and Independent Contractors, hauling both internal and carrier assets.
Shift: Monday to Friday | Afternoons - 2:00 pm to 10:00 pm (work hours/schedule are subject to change)
Location: Etobicoke, ON.

REQUIRED EXPERIENCE

• At least 2 years of experience in logistics coordination and dispatching, in a fast-paced transportation environment
• Bilingual – fluent in both French & English
• Hands-on experience with Transportation Management System (TMS) is an asset (i.e., E2OpenTMS)
• Must be able to work under pressure with tight deadlines with competing priorities, making decisions on the spot
• Work independently with the confidence to action transportation logistical needs
• Sense of urgency working in a fast-paced environment
• Excellent communication skills both written and verbal
• Professional phone etiquette and customer service skills
• Strong organizational and multitasking skills
• Ability to work as part of a team
• Punctuality and flexible to work all shifts, including days, nights, weekends and weekdays. Vacation coverage
• Microsoft Office Proficiency (Word, Outlook, & Excel)

• Coordination of the movements of finished goods and materials between plants, DC’s, depots, and 3PLs, nationally.
• Prompt dispatch and monitoring of drivers; proactively addressing and communicating to key stakeholders any issue affecting deliveries.
• Update various files and systems including TMS (E2Open), ELM
• Generating transportation documents & distributing to respective transport drivers
• Address & resolve trailer mechanical issues as needed, working with on-site or on-call mechanic for timely repairs
• Collaboration with the Distribution Team for shunt movements, load ready times, daily priorities, etc.
• Assist with the compliancy of trailer preventative maintenance (PM) and annual safety programs.
• Flag and resolve GPS trailer issues as needed
• Conduct daily trailer yard checks to reconcile trailers in yard & maintain shared trailer yard board with the Distribution Center Team
• Monitoring & responding to emails in a prompt & timely manner
• Responsible for ensuring all trailers are dispatched for respective shift
• Escalation to leadership for any transportation related issues such as delays, breakdowns, etc.
• Supporting supply chain team for inventory management of logistics equipment; ex. bread handling trays
• Conduct shift handovers within the transportation team
• When required, support with line haul and delivery planning
• Back Up: Other Transportation Coordinators on the team