Transportation Dispatcher- FT Lenox Ave. at GOODWILL OF NORTH FLORIDA

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Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Route Optimization, Communication, Problem Solving, Critical Thinking, Compliance Monitoring, Dispatching, Organizational Skills, Leadership, Geographical Area Knowledge, Dispatch Systems Proficiency, Pressure Management, Shipping Industry Knowledge, Attention To Detail, Customer Support Mindset, Team Collaboration

Industry

Description

4527 Lenox Ave. Jacksonville, FL 32205 Job Title: Transportation Dispatcher Department: Transportation Reporting to: Transportation Manager Date: 12/13/2024 Position Status: Full-time FLSA Status: Non-Exempt Job Summary: As a Transportation Dispatcher, you will manage scheduling, communicate route assignments, monitor transportation activities, and resolve any issues that arise—all while maintaining a focus on safety, efficiency, and exceptional service. Participation in a rotating on-call schedule for weekend coverage is required. If you thrive in fast-paced environments and enjoy problem-solving, this position offers an exciting opportunity to make a meaningful impact with a self-sustaining social enterprise. Join us today! Goodwill Industries of North Florida is a local, not-for-profit organization that removes barriers to employment through training, education, and career opportunities for the communities we serve. Minimum Qualifications: Education * High school diploma or equivalent required; Associate’s degree in Transportation, Logistics, or related field preferred. Experience * At least three years of related experience and execution of similar duties in warehouse/freight operations required. Licensure, Certification, and/or Registration Valid Driver’s License Other * Must have excellent communication skills * Must have excellent problem solving skills * Must have excellent critical thinking skills Job Duties Essential Duties % of Time * Schedules drivers for pick-up and delivery; selects most efficient routes for each driver. * Assists the Transportation Manager with prioritizing and routing drivers for regularly scheduled routes and urgent needs. * Oversees equipment availability; assigns drivers, trucks, and extra drivers when needed. * Consolidates orders into truckloads for specific destinations. * Communicates delays and route changes as necessary. * Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed. * Monitors drivers’ working hours to ensure compliance with federal and state laws and regulations. * Assists with the oversight of maintenance and repair schedules for vehicles. * Performs other related duties as assigned. 90% 10% Supervisory/Decision-Making Authority DOES THE POSITION REQUIRE CUSTOMARY SUPERVISION AND MANAGEMENT OF AT LEAST 2 OR MORE FULL-TIME EMPLOYEES? ☐ YES ☒ NO Enter the number of direct reports and their position titles: N/A PHYSICAL REQUIREMENTS: Required * Standing * Walking * Prolonged periods of sitting at a desk and working on a computer Preferred * Ability to lift up to 15 pounds at a time HAZARDS: * SKILL REQUIREMENTS: * Excellent verbal and written communication skills. * Strong organizational skills to prepare and assign routes. * Strong leadership skills to ensure drivers’ compliance with direction and assignments. * Basic understanding of geographical area and mapping programs to facilitate efficient routing. * Proficient with or able to quickly learn dispatch and recordkeeping systems. * Ability to work at a fast pace and under pressure. * Thorough understanding of shipping industry. Required * Experience with Microsoft Excel * Organization and prioritization skills * Attention to detail * Critical thinking * Strong customer support mindset * Verbal and written communication skills * Reasoning and logic skills * Team-oriented and collaborative interpersonal relationships skills * Sensitivity to service population’s cultural and socioeconomic characteristics Preferred * Experience with Samsara, McLeod, or AS-400 tracking programs.

Responsibilities

The Transportation Dispatcher manages scheduling, communicates route assignments, monitors transportation activities, and resolves arising issues, focusing on safety and efficiency. This role also involves assisting the manager with prioritizing routes, overseeing equipment availability, and maintaining contact with drivers.