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Transportation Dispatcher - Morgan County at Sycamore Services Inc

, Indiana, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jul, 26

Salary

0.0

Posted On

07 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Transportation scheduling, Data management, Bookkeeping, Office administration, Word processing, Spreadsheets, Two-way radio communication, Multi-line phone system, Customer service, Verbal communication, Written communication, Detail-oriented, Organization, Teamwork

Industry

Civic and Social Organizations

Description

Description Sycamore Services is seeking a Transportation Dispatcher to make a difference in other's lives. A non-profit organization devoted to enhancing the quality of life for those we serve by empowering individuals with intellectual and developmental disabilities and other challenges that can limit daily activities. We offer personalized services across home, community, and office settings, tailored to meet the unique needs of each person we serve. Day-to-Day Set up transportation appointments with customers and/or personnel from other organizations. Coordinate transportation schedule with drivers. Maintain all client data records for transportation department. Enter data daily into the transportation computer program as transportation appointments are set. Coordinate maintenance of all vehicles, first aid supplies for vehicles, and transportation department training on an as needed basis. Confirm customer appointments prior to scheduled appointment to ensure transportation services are still needed. Ensures quality service by performing random customer service calls and submits results to Director. Requirements High School diploma or GED required. Training or experience in bookkeeping, data management, and office administration preferred. Training or experience in word processing and spreadsheets preferred. Able to communicate effectively via two-way radio and answer a multi-line phone system required. Ability to be flexible, organized, detail-oriented, responsible and a team player. Excellent customer service and verbal/written communication skills. Able to carry out job duties with minimal supervision.

Responsibilities

The dispatcher coordinates transportation schedules, manages vehicle maintenance, and maintains accurate client data records. They also perform quality assurance by confirming appointments and conducting customer service follow-ups.