CONNECTED. COMMITTED. CREATIVE.

As a global team of 25,000 connected employees in 47 countries, we pride ourselves in being the world’s preferred supply chain logistics company – applying insight, service quality and innovation to create sustainable growth for business and society.
Our company is ISO 9001 certified, and we are truly an Employer of Choice. When you join our elite team, you’ll have the opportunity to do inspiring work that makes a positive difference while being rewarded with an excellent salary, superior group insurance, a matching pension plan, great perks, a pleasant culture, true work/life balance and the opportunity to help grow the company.
You’ll also “Walk-the-Talk” when it comes to Yusen’s 9 Core Values because they resonate with you: Communication. Openness. Customer Focus. Reliability. Teamwork. Accountability. Problem Solving. Continuous Learning. Proactivity.
The TRANSPORTATION MANAGER will be responsible for overseeing all aspects of transportation operations in a non-asset freight forwarding role. The successful candidate will serve as the primary contact for customers and carriers, including after-hours, and will be responsible for managing carrier relationships, negotiating rates, and coordinating the movement of freight to ensure timely and cost-effective delivery to customers. The key indicators of success in this position include: 1) Achieving customer satisfaction measured by volume and revenue growth, 2) Developing positive relationships with carriers that promote service performance and financial results, measured by margin and load on-time performance, 3) Ensuring accurate and complete execution of accessorial events to maximize YLCA’s positive financial impact, and 4) Driving growth in customer satisfaction.

MINIMUM REQUIREMENTS:

• College Diploma/Bachelor’s Degree in logistics, transportation, or a related field.
• Minimum five (5) years relevant experience in Transportation within the Freight Forwarding industry.
• Minimum three (3) years People Leadership experience with ability to manage, motivate, and develop others.
• Proven track record of managing carrier relationships and negotiating rates.
• Strong knowledge of transportation regulations, laws, and best practices.
• Excellent written and verbal business communication skills for communicating with customers/vendors.
• Ability to work under pressure and meet tight deadlines.
• Ability to perform basic mathematical calculations as they relate to calculating pricing, revenue, and margin.
• Intermediate proficiency in Microsoft Office Tools (Word, Excel, Outlook, and Internet Browser) and knowledge of LoadLink.
• Must be able to present oneself in a cooperative and professional manner with both internal and external customers and vendors.
• Ability to multi-task and work under pressure to meet deadlines, while keeping work/files organized.
• Ability and eagerness to learn new tasks and follow-through independently with minimal supervision.
• Keen ability to assess situations, perform root cause analysis, and provide solutions.
• Effective time management – ability to manage self, time, and priorities.
  Yusen Logistics (Canada) Inc. is an equal opportunity employer and values diversity, equity, and inclusion in its workforce. We encourage applications from all qualified individuals and are committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience, and training and who can, with reasonable accommodation, perform the essential functions of the position applied for.
  We appreciate the interest of all applicants, however only those invited for an interview will be personally responded to. NO AGENCIES PLEASE.
  Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• Wellness program
• Work from home

Ability to commute/relocate:

• Brampton, ON L6T 5H5: reliably commute or plan to relocate before starting work (required)

Experience:

• Transportation in International Freight Forwarding: 5 years (required)
• People Leadership (hiring, coaching, motivating others): 3 years (required)

Work Location: Hybrid remote in Brampton, ON L6T 5H

• Manages carrier relationships and negotiate rates to ensure competitive pricing and reliable service.
• Selects appropriate means of transportation (FTL, LTL, Intermodal) to coordinate the movement of freight with carriers, customers and other stakeholders to ensure timely and cost-effective delivery.
• Ensures timely order entry and updates in operating system for reflecting accurate records of logistics – load notes, pricing, accessorial charges.
• Ensures compliance with all relevant regulations and laws, including those related to transportation safety, security, and environmental protection.
• Develops and implement transportation plans, schedules, and routes to optimize delivery times and reduce costs.
• Completes billing on a timely basis (within 5 days of transaction) and follows invoicing procedures to enhance cash cycle.
• Works closely with other departments, such as sales, customer service, and operations, to ensure effective communication and coordination of transportation activities.
• Develops and maintains positive carrier relationships with a growth mindset.
• Analyzes customer and vendor problems and resolves them quickly to ensure customer satisfaction.
• Resolves rate discrepancies with carriers and responds to returned pre-notes in a timely manner to promote On Time Performance (OTP).
• Continuously communicates and develops multi-modal capabilities with customers.
• Uses excellent decision-making skills and judgment to balance customer needs, YLCA’s yield and final service results.
• Applies effective methodology in the provision of prompt quotations.
• Regularly reviews tariffs, competitiveness of rates, and identify opportunities for cost savings.
• Generates monthly performance statistics and reports them accordingly.
• Ensure compliance with all company policies and procedures, as well as applicable laws and regulations.

Performs the standard responsibilities of a People Leader which includes but is not limited to the following:

• Communicates Company’s Mission & Vision Statements, Strategies, etc. and models Core Behaviors.
• Conducts hiring interviews and selects top talent.
• Trains and develops direct reports plus supports Continuous Learning to further develop direct reports.
• Actively practices Communication by sharing information and conducting team meetings.
• Contributes to the update and development of job descriptions, role profiles and performance measurement tools for direct reports as required.
• Ensures adherence to global, regional and Company policies and procedures and drives individual Accountability for members of the team through leading by example.
• Manages, coaches and counsels direct reports.
• Conducts progressive discipline and terminates employment of direct reports where necessary.
• Uses every reasonable precaution to protect a worker’s health and safety, i.e., informs workers of job hazards; trains them to do their jobs safely; ensures that workers work safely and use equipment and protective devices properly where required; reports all incidents to the Joint Health & Safety Committee and Senior Management in a timely fashion.
• Manages the department’s budget in conjunction with the Branch Manager (Toronto) and/or Director, IFF and approves travel and business expenses of direct reports if applicable.
• Responsible for managing Time & Attendance of all Direct Reports in a timely manner in ADP Workforce Now.