Transportation Manager - SH at ROCKY MOUNTAIN CARE GROUP

Woods Cross, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

31 Mar, 26

Salary

80000.0

Posted On

31 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Supervision, Analytical Skills, Financial Acumen, Problem Solving, Conflict Resolution, Transportation Scheduling, Route Optimization, Customer Service, Compliance, Safety Training, Budget Management, Communication, Teamwork, Decision Making, Organizational Skills

Industry

Hospitals and Health Care

Description

Job Details Job Location: Woods Cross, UT 84010 Position Type: Full Time Education Level: High School Salary Range: $60,000.00 - $80,000.00 Salary/year Job Shift: Day Job Category: Health Care transportation Manager Job Description Department Operations Reports to Senior Vice President of Ancillary Services Reporting to this position Transportation Lead, Transportation Scheduler Job Classification Exempt Position Purpose To provide daily oversight of all transportation services and to ensure that all employees receive appropriate safety training and transport clients in an appropriate and safe manner. Also responsible for managing according to budget. Required Qualifications High School Diploma or equivalent required; Associate or Bachelor’s degree in Business, Logistics, Healthcare Administration, or related field preferred. 2–3 years of supervisory experience in transportation, logistics, or healthcare operations. Strong analytical and financial acumen with experience in managing departmental budgets. Proficiency in transportation scheduling software, Microsoft Office, and route optimization tools. Valid driver's license with a clean driving record; CPR/First Aid certification preferred. Demonstrated leadership, conflict resolution, and problem-solving skills. Major Duties and Responsibilities Leadership & Supervision Lead and develop transportation staff, including drivers and schedulers, through clear expectations, coaching, and performance evaluations. Promote a culture of problem-solving, safety, customer service, and accountability. Ensure adequate staffing coverage to meet transportation demands while optimizing labor utilization. Work closely with the SVP of Ancillary Services to align departmental performance with broader organizational goals. Operational Oversight Direct all aspects of transportation operations including daily dispatch, scheduling workflows, and route optimization. Ensure safe, efficient, and HIPAA-compliant patient transport using sound logistical strategies. Manage fleet scheduling and vehicle readiness, including preventive maintenance and repairs. Continuously evaluate and improve workflows to enhance operational efficiency and cost-effectiveness. Problem Solving & Innovation Proactively resolve scheduling issues, patient delays, or vehicle incidents with minimal service disruption. Analyze patterns in challenges or inefficiencies and implement solutions that drive systemic improvement. Develop contingency plans to support peak demand periods or emergency transport needs. Safety, Compliance & Quality Control Maintain compliance with HIPAA, ADA, DOT, and company safety regulations. Ensure all staff complete required certifications and adhere to safety protocols and documentation standards. Conduct regular audits of operations, maintenance logs, and trip data to assess performance and mitigate risk. Customer Service & Communication Serve as the point of contact for escalated concerns from patients, caregivers, or internal departments. Promote a respectful and compassionate service environment that prioritizes the patient experience. Coordinate regularly with clinical, administrative, and facilities teams to ensure seamless service integration. Financial Oversight & Profitability Assurance Monitor transportation budgets, fuel usage, vehicle maintenance costs, and staff productivity. Develop and implement initiatives to reduce waste, increase scheduling efficiency, and enhance route profitability. Track and report key performance metrics and identify financial improvement opportunities in collaboration with the SVP. Additional Assigned Tasks Treats all clients with dignity and respect. Establishes a culture of compliance by adhering to all company policies and procedures. Complies with standards of business conduct, and state/federal regulations and guidelines. Follows appropriate safety measures at all times to protect clients and themselves. Maintains confidentiality of protected health information, including verbal, written, and electronic communications. Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel. Reports any retaliation or discrimination to HR or compliance officer. Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of clients to supervisor immediately. Protects clients from abuse, and cooperates with all investigations. Reports any occupational exposures to blood, body fluids, infectious materials, and/or hazardous chemicals to supervisor immediately. Participates in all life safety and emergency drills and trainings when applicable. Reports work-related injuries and illnesses immediately to supervisor. Follows established infection control policies and procedures. As a condition of employment, completes all assigned training and skills competency. Personal Skills and Traits Desired/Physical Requirements/Working Conditions (Modify as needed to meet the needs of your facility) Ability to read, write, speak and understand the English language. Must be a supportive team member, contribute to and be an example of team work. Ability to make independent decisions when circumstances warrant such action. Ability to deal tactfully with personnel, clients, family members, visitors, government agencies/personnel and the general public. Must have patience, tact, and willingness to deal with difficult clients, family and staff. Must not pose a threat to the health and safety of other individuals in the workplace. Must be able to move intermittently throughout the workday. Meets general health requirements according to company policy, including medical and physical exams and checking immunity status to various infectious diseases. Ability to work beyond normal working hours and on weekends and holidays when necessary. Ability to assist in evacuation of residents during emergency situations. Ability to bend, stoop, kneel, crouch, perform overhead lifting and perform other common physical movements as needed for the position. May be subject to falls, burns from equipment, and/or odors throughout the day; encounter reactions from dust, tobacco smoke, disinfectants, and other air contaminants. Subject to exposure to infectious waste, diseases and/or conditions which include AIDS, Coronavirus, Hepatitis B, and Tuberculosis. May be subject to hostile or emotional clients, family members, visitors or personnel. Effective verbal and written communication skills and ability to exercise judgement. Ability to maintain composure in stressful situations. Resourcefulness. Strong leadership skills. Maintain a positive attitude and possess the ability to work in stressful situations. Ability to coordinate meetings, as well as set and achieve goals. Ability to be organized and efficient. Basic computer skills. CPR licensed and trained in first aid. ] Compliance as a Condition of Employment and Performance Appraisal Agreement to abide by all standards, policies, and procedures of the company, including the facility’s compliance and ethics program, is a condition of employment. Compliance will be a factor in evaluating job performance. Violations, including failure to report violations, will result in disciplinary action, up to and including termination. This job description is intended to convey the general scope of the major duties and responsibilities inherent in this position. Other tasks not listed here may be assigned by the supervisor. Periodic revision may be necessary to reflect changes in expectations placed on long term care by various governmental agencies. This job description will be reviewed and/or revised annually and as needed. Individual performance will be evaluated using the following scale: Unsatisfactory: Achieves results which are far less than the standards identified for the performance factors rated. Needs Improvement: Achieves results which are less than the standards identified for the performance factors rated. Exhibits the potential to become a competent performer. May be new to job or need skill development. Meets Standards: Achieves results which meet the standards identified for the performance factors rated. This rating is the expected level of performance. Exceeds Standards: Achieves results which usually exceed the standards identified for the performance factors rated. Reasonable Accommodation Statement Consistent with the Americans with Disabilities Act (ADA), it is the policy of Senior Health to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the HR Department at (801) 397-4130 or by email HR@rmcare.com . Equal Opportunity Employer Statement We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. EMPLOYEE ACKNOWLEDGEMENT I have read the above job description and understand the requirements and expectations of the position of Transportation Manager at Senior Health. ___________________________________________ ___________________ Employee’s Signature Date ____________________________________________ ___________________ Supervisor’s Signature Date Qualifications Required Qualifications High School Diploma or equivalent required; Associate or Bachelor’s degree in Business, Logistics, Healthcare Administration, or related field preferred. 2–3 years of supervisory experience in transportation, logistics, or healthcare operations. Strong analytical and financial acumen with experience in managing departmental budgets. Proficiency in transportation scheduling software, Microsoft Office, and route optimization tools. Valid driver's license with a clean driving record; CPR/First Aid certification preferred. Demonstrated leadership, conflict resolution, and problem-solving skills.

Responsibilities

The Transportation Manager oversees all transportation services, ensuring safety training for employees and efficient client transport. They manage departmental budgets and optimize transportation operations.