Transportation Operations and Planning Coordinator at Expeditors

Grapevine, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Mar, 26

Salary

0.0

Posted On

12 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Logistics, Transportation Management, Data Analytics, Communication, Negotiation, Problem Solving, Supply Chain Management, Cross Border Logistics, ERP Systems, Transportation Management Systems, Warehouse Management Systems, Analytical Mindset, Self-Starter, Bilingual Communication, Performance Monitoring

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. 19,000 trained professionals 350+ locations worldwide Fortune 500 Globally unified systems Job Description The Transportation Operations Coordinator is responsible for ensuring the smooth operation of our logistical activities by driving carrier and service provider performance through collaboration and coordination of processes, carriers, and facilities. Ensures performance and lowest cost transportation by analyzing company and customer needs, researching transportation methods and auditing carrier costs and performances. Shift details: Sunday-Thursday 11pm-8am Key Responsibilities: Build customer relationship and provide excellent customer service, understanding their needs and goals Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience Manage the flow of goods and materials by coordinating with customers, 3pls, carriers, warehouses, and other stakeholders to streamline the supply chain process to meet KPIs and OKRs as agreed to with the client, i.e OTIF Arrange transportation for shipments, considering factors such as cost, transit time, and mode of transport. Coordinate with freight forwarders, carriers, and haulage companies to schedule pickups and deliveries as and when required Drive carrier and service provider performance for the Hub and Spoke locations Responsible for transportation management of warehouse inbound and outbound activities, warehouse and trailer capacity management Support the collection and interpretation of data, provides data analytics to improve the transportation operational efficiency of their assigned warehouse location Coordinate and collaborate with multiple parties including customer stakeholders, warehouses, carriers, service providers onsite team members to resolve any issues that may arise Serve as the main point of contact for internal departments, external vendors, and customers regarding logistics-related inquiries. Communicate shipment status updates and address any issues or concerns promptly Acts as a liaison between Google’s warehouse vendor and carrier Support domestic and international shipments as well as ensuring Google’s partner carriers are aware of requirements for warehouse operations and any critical shipments needing attention Monitor inbound and outbound deliveries ensuring it reaches destination as requested Proactively approach and resolve bottlenecks in the shipping and receiving processes Develop and monitor carrier KPIs and metrics for transportation analysis Identify and suggest corrective actions for ongoing delivery issues/opportunities and SOPs Qualifications Bachelor's degree or equivalent working experience 1-2 years experience in supply chain, logistics and or transportation (preferred) Knowledge of international shipping regulations and customs procedures Must have experience in US/MX cross border logistics Must be able to communicate in Spanish both verbally and written Experience in logistics software and systems, such as ERP systems, transportation management systems (TMS), and warehouse management systems (WMS). Effective communication and negotiation skills Analytical mindset with the ability to interpret data and make informed decisions Excellent customer service skills Self-starter with the ability to triage and prioritize tasks in a fast-paced environment Additional Information Expeditors offers competitive benefits to all full-time employees including: Paid vacation Holidays (10) Flexible Days (2) Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid) 401(k) Retirement Savings Plan with employer match Employee Stock Purchase Plan (ESPP) Medical, Prescription Drug, Dental & Vision Coverage Health Savings Account (HSA) Life and Disability Insurance Paid Parental Leave (additional eligibility criteria) Dependent Care Flexible Spending Account (DC FSA) Employee Assistance Program (EAP) Training and Personnel Development Program Educational Assistance and Reimbursement Position is full time (40 hours per week) Monday through Friday All your information will be kept confidential according to EEO guidelines.

Responsibilities

The Transportation Operations Coordinator ensures smooth logistical operations by managing carrier and service provider performance. This role involves coordinating with various stakeholders to streamline the supply chain process and improve customer satisfaction.