Transportation Order Processing Coordinator - Temp at Farmers Business Network

, , United States -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

27.0

Posted On

23 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Focused Mindset, Time Management, Organizational Skills, Problem Solving, Detail Oriented, Written Communication, Verbal Communication, Negotiation Skills, Interpersonal Skills, Adaptability, Data Visualization, Relationship Building, Ability to Work Under Pressure, Task Prioritization

Industry

Farming

Description

Company Overview Farmers Business Network, Inc. (FBN®) is a pioneering digital marketplace and farmer-to-farmer network dedicated to empowering family farmers globally while promoting sustainable agriculture. With over 117,000 members, FBN's Farmers First® promise unites growers and ranchers in their quest to maximize profitability and increase food production. FBN leverages data, AI and direct-to-farm delivery to simplify the agricultural supply chain, boosting convenience and transparency, reducing farm input costs, enhancing access to financing and services, and providing personalized farm insights. Its Gradable® joint-venture helps thousands of farmers adopt and earn rewards for regenerative practices while simplifying the access of regenerative products for the world’s leading food companies and grain buyers. Position Summary We are seeking a motivated Transportation & Execution Temp to support logistics operations during peak season, focusing on manual order entry and fulfillment for Marketplace and drop ship orders that fall outside automated workflows. As part of the Transportation and Execution team, this role will manage sales orders, maintain date accuracy across systems, and resolve service risks in close coordination with logistics, network planning, and customer experience teams. This temporary position is essential for sustaining high service levels and ensuring timely, accurate deliveries during Big Ship. Key Responsibilities Order & Exception Handling Ensure high service levels and item fulfillment rates for assigned inventory areas. Manage orders through the TMS and ERP (Netsuite) systems, ensuring timely execution by relevant teams. Monitor and manage order changes to ensure consistency between TMS, WMS, and ERP systems. Troubleshoot and resolve pending order transactions within the ERP, escalating to appropriate logistics teams when necessary. Manually build Marketplace and drop ship orders not integrated into the TMS (E2Open) Track and update manual transactions to ensure timely milestone completion. Assist with date management by ensuring alignment of ship and delivery dates across all systems (ERP, TMS, WMS) and stakeholders Coordinate and update date changes across systems to ensure accurate delivery timelines and a positive customer experience. Support Big Ship reporting and recapping by gathering key metrics and contributing to post-ship evaluations Other duties as assigned Salesforce Case Management Support case management in Salesforce to ensure customer-facing issues are resolved promptly, adhering to standard operating procedures. Collaborate with the Customer Experience team to resolve customer order issues and oversee issue resolution in Salesforce and Netsuite. Skills & Abilities Customer-focused mindset, especially with farmers Excellent time management, organizational, and problem-solving skills Detail-oriented with strong written, verbal, and negotiation skills Strong interpersonal and communication abilities; able to build relationships internally and externally Adaptability to new technologies and changing roles Ability to work independently and manage competing priorities effectively Data minded individual with an ability to create clean visualization of data analytics for reporting and recapping purposes Strong interpersonal and communication skills, with a demonstrated ability to build and maintain relationships across functions and with external partners. Ability to work well under pressure and adapt to rapidly changing demands in a fast-paced environment, prioritizing tasks effectively to meet deadlines. Experience & Qualifications 2-4 years of experience in supply chain or inventory management Familiarity with NetSuite ERP system Experience with Salesforce (preferred) Experience in seasonal planning (preferred) Customer service experience (preferred) To understand the physical demands of this job, please click this link and refer to Template B The following represents FBN's reasonable estimate of the US national average base salary range for this role based on market data and placement of internal employees: $21-$27. This salary range may vary based on geography and the higher cost of labor in some metropolitan areas. Beyond Base Pay, FBN also offers all full-time/permanent employees competitive total compensation packages that include equity compensation (dependent upon job level), incentive/bonus plans (dependent upon position), paid holidays plus an additional floating holiday, work flexibility including paid time off and remote work if your role is eligible, parental leave, benefits including but not limited to: medical, dental, vision, wellbeing, short & long term disability, life insurance, 401k, HSA employer contributions, and more. FBN is proud to be an equal opportunity employer that is committed to diversity and inclusion in the workplace. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. FBN considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here. FBN is also committed to providing reasonable accommodations to the known limitations for qualified applicants with disabilities and disabled veterans in our job application process. If you need assistance to complete this form or participate in an interview, please let us know.

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Responsibilities

The Transportation Order Processing Coordinator will manage sales orders and ensure high service levels during peak logistics operations. This includes manual order entry, fulfillment, and coordination with various teams to resolve service risks.