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Transportation Representative NOC IB at Amazon SZ South 3 GmbH

, , India -

Full Time

Start Date

Immediate

Expiry Date

15 Feb, 26

Salary

0.0

Posted On

17 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Time Management, Problem Solving, Logistics, Transportation, Supply Chain, Data Entry, Process Improvement, Escalation Management, Analytical Skills, Attention to Detail

Industry

Software Development

Description

The L2 associate acts as the primary interface between Amazon and our stakeholders, so to our seller POCs - you ARE Amazon. L2 Associates are expected to identify concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements Basic Qualifications: - Bachelor's degree, or experience translating customer needs into business requirements Preferred Qualifications: - Experience in logistics, transportation, supply chain, import/export operations, or data entry/data administration - Bachelor's degree, or experience working for Amazon or any Amazon subsidiary or affiliate Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Responsibilities

The L2 associate serves as the primary interface between Amazon and stakeholders, addressing delivery partner issues and suggesting process improvements. They are expected to communicate effectively and manage sensitive cases while maintaining performance metrics.