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Transportation Representative NOC IB, ROW IB at Amazon SZ South 3 GmbH
, , India -
Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Customer Service, Time Management, Process Improvement, Logistics, Excel

Industry

Software Development

Description
The L2 associate acts as the primary interface between Amazon, stakeholders and vendors. L2 associates are expected to address the vendor's requests and and provide process improvement suggestions. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements Basic Qualifications: - Bachelor's degree, or experience translating customer needs into business requirements Preferred Qualifications: - *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Responsibilities
The L2 associate serves as the primary interface between Amazon, stakeholders, and vendors, addressing vendor requests and suggesting process improvements. They are responsible for managing sensitive cases and maintaining performance metrics.