Must have experience in Logistics/Transportation dispatching of Class A Drivers.
This is a full-time position, Monday thru Friday, 7:00am-5pm Some on call work on weekends required

A LITTLE ABOUT WHO WE ARE:

States Logistics Services, Inc. is a third-party logistics company (3PL) specializing in all aspects of supply chain management. Started in 1958, as a warehousing and trucking company with two customers, we have since grown to a fully integrated provider of third-party logistics services with an extensive client base. States Logistics currently has a combination of 13 public and contract warehouses in Southern California and Arizona servicing a wide range of industries. Our focus on service and operational execution has enabled us to be rated the “Best of the Best” within our customers’ distribution networks. As an ESOP (Employee Stock Ownership Plan) organization our employees are the shared owners of the company and are dedicated to delivering exceptional levels of service to our customers.
States Logistics Services, Inc. is an equal opportunity employer and a drug-free workplace

THE PRIMARY RESPONSIBILITIES WILL BE:

• Assigns, directs, monitors, and ensures proper completion of tasks for dispatchers and transportation clerks. Motivates employees to ensure that predetermined productivity, cost, and quality standards are achieved.
• Supervises routing, scheduling, and data entry for all shipments. Ensures inbound and outbound shipments are properly processed within the TMS.
• Provides safety training, ensures adherence to proper safety precautions, and use of PPE. Ensure communication of weekly safety messages between dispatch and drivers to increase safety awareness.
• Trains, coaches, develops and corrects employee performance in accordance with company policies. Provides input for disciplinary and employee appraisal actions, merit increases, promotions, and/or terminations to Dispatch Manager
• Promotes good customer service relations, both internally and externally, through resolution of service issues in a timely, effective and professional manner.
• Communicate with drivers when errors occur with route assignments to get them back on track to be updated in real-time.
• Ability to work independently and make decisions for drivers/route assignments to ensure OTD for pickup and deliveries.
• Ensures proper use of the E-Log System with regards to tracking and communication. Navigates WMS and TMS to troubleshoot basic problems.
• Provide customer updates on pickup and/or delivery status via email, websites, and/or phone.
• Update information on various reports for both internal and external customers.
• Other clerical duties assigned by the Manager.

The successful candidate will possess the following attributes:

• Minimum 10 years of experience in a dispatch environment for Class A drivers.
• Leadership experience strongly preferred.
• Experience with reefer and dry van grocery dispatching preferred.
• Knowledgeable of DOT rules and regulations.
• Proficient in MS Word, MS Excel, and Outlook.
• Strong interpersonal, communication, organizational, and problem-solving skills
• Flexible to meet changing demands and can juggle many tasks simultaneously in a busy environment.
• Excellent follow-through on commitments/deadlines.