TRAUMA PERFORMANCE IMPROVEMENT COORDINATOR

Department: ICU TRAUMA
Program: Critical Care
Status: Regular Full Time
8 Hour Shifts, Days Schedule (Subject to Change)
Location: Oshawa
Wage Schedule: $44.990 - $61.350 per hour
File Number: 2500002340

JOB SUMMARY:

Reporting to the Director of Critical Care, Respiratory & Women’s and Children the Trauma Performance Improvement Coordinator leads performance improvement activities and aims to improve trauma patient outcomes by implementing performance driven interventions. The Trauma Performance Improvement Coordinator evaluates performance improvement initiatives; applies performance improvement tools and manages change for performance improvement initiatives and projects. The Trauma Performance Improvement Coordinator will work closely with the Trauma Reporting Specialist to ensure accurate data capture.

QUALIFICATIONS:

• Member of a Regulated Health Profession;
• Master’s degree preferred;
• Trauma Outcomes and Performance Improvement Course preferred
• AIS 2015 course preferred
• Experience with Clinical Information System EPIC is an asset
• Demonstrated clinical expertise with trauma patients;
• Experience in data collection and analysis, expertise in applying PI tools and managing change in PI projects;
• Clinical and Quality Improvement experience required;
• Experience in process improvement/rapid cycle improvement, change management, human factors, injury prevention, patient safety, risk management, implementation of best practices or evidence-based practices, and evaluation methods
• Strong verbal and electronic communication skills and excellent interpersonal skills
• Program planning and evaluation skills;
• Demonstrated professional leadership and conflict management skills and ability to be innovative, creative and problem solve;
• Must have a satisfactory performance record;
• Demonstrated commitment of our core values of Inclusion, Compassion, Innovation, Teamwork and Joy;
• Demonstrated understanding of and commitment to Lakeridge Health’s comprehensive safety programs and practices including staff safety, patient safety and environmental safety and participation in regular in-service education sessions

• Identifying areas for improvement in trauma patient populations related to quality of care including: identifying areas for improvement, proposing solutions, researching evidence based practices, developing sustainable processes; providing expertise in safe system design and performance improvement methodology; and supporting program leadership in the planning, monitoring and development of projects for trauma.
• Capturing events and validating, reviewing triggers in real-time, and completing primary event reviews.
• Tabulating data and process of care through chart reviews and registry extracts including pulling, categorizing and analyzing trauma data to identify trends and proposing opportunities for performance improvement; developing indicators to measure success and OTAC/CCSO reports to identify opportunities.
• Preparing materials for secondary and tertiary review, relevant to accreditation and the performance improvement plan including; collecting analyzing, preparing and maintaining information; creating quarterly reports; and supporting staff and leadership in integrating Accreditation Canada standards for hospitals and the American College of Surgeons Trauma Standards used in North America.
• Streamlining performance improvement opportunities in data collection for the Program including: ensuring activities are aligned with internal and external quality initiatives, developing effective data reporting; and advancing best practices related to performance improvement activities.