We’re looking for a dynamic, organized, and customer-focused Travel Agency Manager to lead our team and help take our agency to new heights. If you’re passionate about travel and love developing others, we want to hear from you.

ABOUT US:

At AAA Hudson Valley, we’re dedicated to turning travel dreams into reality. We specialize in creating personalized travel experiences that exceed expectations and deliver unforgettable adventures. As a leading travel agency, we pride ourselves on our commitment to exceptional service and our ability to connect clients with the destinations they’ve always wanted to explore.
AAA Hudson Valley provides exceptional travel planning, financial services, and emergency roadside assistance. We provide our services in Albany, Rensselaer, Columbia and Greene Counties.

REQUIREMENTS:

• 10 years of experience in the field
• Knowledge of principals & procedures for Travel Agency
• Knowledge of Airline Systems & Hospitality industry business practices
• Ability to generate new leads and achieve sales goals
• Flexible to work into the early evenings and some weekends for events
• Strong customer service, basic travel accounting, good organizational skills, and computer skills.
• Ability to communicate effectively in person, on the telephone, and via email
• Knowledge of US and global geography
• Ability to perform internet research on travel destinations
  Job Type: Full-time
  Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Professional Travel Planning: 5 years (Required)
• Management: 5 years (Required)

Ability to Commute:

• Albany, NY 12209 (Required)

Work Location: In perso

-Ensure staff are trained and certified
- Monitor staffing needs - including vacation, families & business trips
- Explore & Develop new programs to enhance growth and image of AAA Travel
Agency
- Lead & assist in development of travel promotions
- Plan & implement staff training
- Formulate plans to extend sales to established accounts and in soliciting new
accounts
- Meet with vendors who call to advise of new programs or services
- Direct and manage Travel Agents