A Travel Agency Manager oversees the daily operations of a travel agency, managing staff, developing travel packages, and ensuring customer satisfaction. They also handle financial responsibilities, marketing, and compliance with travel regulations. Essentially, they lead the agency’s operations, sales, and customer service efforts. Key Responsibilities:

• Staff Management:Hiring, training, and supervising travel agents and other staff members, setting performance goals, and managing staff schedules.
• Financial Management:Managing the agency’s budget, tracking revenue, and ensuring profitability.
• Customer Service:Handling customer inquiries, resolving issues, and ensuring high levels of customer satisfaction.
• Travel Package Development:Creating and promoting travel packages and services to attract customers.
• Supplier Relations:Maintaining relationships with airlines, hotels, and other travel suppliers.
• Sales & Marketing:Implementing marketing strategies to attract new clients and promote the agency’s services.
• Compliance:Ensuring the agency complies with all relevant travel industry regulations.
• Operational Oversight:Managing the day-to-day operations of the agency, including bookings, ticketing, and document processing.
• Reporting:Preparing reports on sales, performance, and other key metrics.

Skills & Qualifications:

• Leadership and Management: Proven ability to lead and manage a team, delegate tasks, and motivate staff.
• Communication Skills: Excellent verbal and written communication skills to interact with customers, staff, and suppliers.
• Organizational Skills: Strong organizational and time management skills to manage multiple tasks and priorities.
• Sales and Marketing Skills: Ability to develop and implement effective sales and marketing strategies.
• Financial Acumen: Understanding of budgeting, financial management, and reporting.
• Travel Industry Knowledge: Familiarity with travel regulations, booking systems, and industry trends.
• Problem-Solving Skills: Ability to identify and resolve customer issues and other operational challenges.

Job Type: Full-time
Pay: AED10,000.00 - AED15,000.00 per mont

• Staff Management:Hiring, training, and supervising travel agents and other staff members, setting performance goals, and managing staff schedules.
• Financial Management:Managing the agency’s budget, tracking revenue, and ensuring profitability.
• Customer Service:Handling customer inquiries, resolving issues, and ensuring high levels of customer satisfaction.
• Travel Package Development:Creating and promoting travel packages and services to attract customers.
• Supplier Relations:Maintaining relationships with airlines, hotels, and other travel suppliers.
• Sales & Marketing:Implementing marketing strategies to attract new clients and promote the agency’s services.
• Compliance:Ensuring the agency complies with all relevant travel industry regulations.
• Operational Oversight:Managing the day-to-day operations of the agency, including bookings, ticketing, and document processing.
• Reporting:Preparing reports on sales, performance, and other key metrics