Travel and Expense Business and Operations Specialist at JPMC Candidate Experience page

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

30 Apr, 26

Salary

0.0

Posted On

30 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Travel & Expense Policy Expertise, SAP Concur Expense, Concur Detect, T&E Exception Review, Payment Rejection Monitoring, Ad Hoc Query Response, Process Improvement Recommendation, Data Sharing, Policy Update Proposal, Customer Service, Analytical Skills, Data Management, Problem-Solving, Interpersonal Communication, Verbal Communication, Written Communication

Industry

Financial Services

Description

Join our dynamic Chief Administrative Office team, where every day we strive to make JPMorgan Chase work better, faster, and safer. Be part of a global network that supports our businesses in 60 countries, including Global Real Estate, Global Security, and more. As a Business & Ops Specialist within the Global Supplier Services (GSS) Sourcing & Procurement team, you will work under the direction of the Business & Ops Manager to support Travel & Entertainment auditing activities. You will develop expertise in the firm's Travel & Expense policy and ensure compliance and efficiency in all processes. Job responsibilities: Develop expertise in the firm's Travel & Expense policy, SAP Concur Expense, and Concur Detect functionality. Review T&E exceptions in the compliance queue and take appropriate action within 24 hours, escalating to management when necessary. Monitor payment rejections in SAP and ensure unresolved transactions are addressed promptly. Respond to business and management ad-hoc queries in a timely manner. Recommend process improvements to enhance efficiency and productivity. Share data with Financial Stakeholders and Senior Management. Propose updates to the T&E Policy as needed, both globally and regionally, with the ability to communicate effectively at all management levels. Maintain a customer service-centric approach. Required qualifications, capabilities, and skills: Bachelor's degree in Finance, Accounting, Business Administration, or a related field. 1+ years of experience in Accounts Payable, specifically handling core components of the Travel and Expense process. Proficiency in SAP Concur and S4Hana is essential. Strong analytical, data management, and problem-solving skills. Excellent interpersonal and verbal/written communication skills. Forward-thinking with the ability to propose and implement new ideas. Proficiency in MS Office applications (Word, Excel, PowerPoint). Preferred qualifications, capabilities, and skills: Knowledge of S4Hana and other ERP systems. Capability to develop a vision and an actionable plan, emphasizing continuous innovation. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Responsibilities

The specialist will support Travel & Entertainment auditing activities under the Business & Ops Manager, developing expertise in the firm's Travel & Expense policy and ensuring compliance and efficiency in related processes. Key duties include reviewing T&E exceptions, monitoring payment rejections, responding to queries, and recommending process improvements.