Travel Center Customer Service Representative -Day Shift at Red Hawk Casino
Placerville, California, United States -
Full Time


Start Date

Immediate

Expiry Date

09 Sep, 26

Salary

0.0

Posted On

11 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Cash Handling, Inventory Management, Vendor Check-in, Point of Sale Operation, Safety Compliance, Basic Mathematics, English Literacy

Industry

Gambling Facilities and Casinos

Description
DUTIES AND RESPONSIBILITIES Provide excellent customer service.  Example: If two employees are on duty and only one is running a cash regis¬ter while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immedi¬ately in order to provide fast and friendly service to the custom¬er. * Complete all shift duties as assigned. * All employees are expected to safeguard the company's assets unless their own physical safety, or that of co-workers or customers, may be jeopardized: * Follow company policies regarding cash control, proper safe operation. * Follow correct vendor check-in procedures. * Complete all end of shift paperwork. * Pay immediate attention to any spill or other hazardous condi¬tion. * Other duties may be assigned from time to time by the Store Manager.   QUALIFICATION REQUIREMENTS * Ability to read, understand and write the English language at the eighth-grade level, including the ability to hear the spoken word. * Pass all required training including alcohol, tobacco, UST and food handler testing. * Eighth-grade level math competency in order to make change, complete shift re¬ports, and account for numbers of a variety of products during vendor check-in. * Sufficient visual acuity to check identification.  * Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment. * Ability to lift up to 50 pounds, carrying cases of soft drinks, beer and juice, etc. at least once per shift. * Ability to stock shelves and coolers, including entering and working in a cooler at a temperature of 36 degrees up to 30 minutes at a time. Performance Indicators: * Cash variances. * Site standards. * Customer service. * Commitment to the store and team.
Responsibilities
Provide fast and friendly customer service by operating cash registers and managing store queues. Maintain site standards through stocking shelves, cleaning, and completing end-of-shift paperwork.
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