Travel Center Shift Lead at Las Vegas Petroleum

Judsonia, Arkansas, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

0.0

Posted On

15 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Supervision, Customer Service, Staff Training, Inventory Control, Cash Handling, Health And Safety, Reporting, Leadership, Team Management, Communication, Interpersonal Skills, Problem Solving, Point Of Sale Systems

Industry

Retail Gasoline

Description

The Shift Lead at TA Travel Center plays a vital role in ensuring the smooth operation of the store during assigned shifts. This position supervises staff, provides exceptional customer service, and maintains the store's operational standards. The Shift Lead will be responsible for training team members, managing inventory, processing cash transactions, and fostering a positive working environment. This dynamic role requires strong leadership skills and the ability to handle diverse challenges effectively. Key Responsibilities: Supervision: Oversee daily operations during the shift, ensuring staff members are on task and performing well. Customer Interaction: Maintain a high standard of customer service by addressing inquiries, concerns, and complaints promptly. Staff Training: Train, mentor, and support new employees, helping them integrate into the team and understand store procedures. Inventory Control: Monitor inventory levels, assist in ordering and stocking supplies, and conduct regular inventory checks. Cash Handling: Manage cash registers and financial transactions, ensuring accuracy during shifts. Health and Safety: Enforce safety protocols and regulations to ensure a safe shopping environment. Reporting: Communicate effectively with management about any operational issues and staff performance. High school diploma or equivalent is required. 1-2 years of experience in retail or customer service, with prior supervisory experience preferred. Strong leadership capabilities with effective team management skills. Excellent communication and interpersonal skills. Ability to resolve customer complaints and provide effective solutions. Familiarity with cash handling and point-of-sale systems. Willingness to work flexible hours, including evenings, weekends, and holidays. Physical Requirements: Ability to stand for extended periods and lift items weighing up to 50 pounds. Capable of performing physical tasks such as stocking shelves and moving merchandise.

Responsibilities

The Shift Lead is responsible for overseeing daily store operations during their shift, ensuring staff performance, and maintaining high standards of customer service. This role also involves training team members, managing inventory, handling cash transactions accurately, and enforcing safety protocols.