OVERVIEW

As a member of our team, you will play an important role in helping clients plan and book their dream holidays, however big or small. This position requires a passion for travel, excellent customer service skills, and the ability to work collaboratively with various suppliers as well as the small team in the office. We are ideally looking for 3-4 days a week, but full hours and salary available on request.

SKILLS

• Excellent communication skills with a focus on customer service.
• Ability to work independently as well as part of a team.
• Proficient in using booking systems and travel software.
• Strong organisational skills with attention to detail.
• Ability to multitask and manage time effectively.
  Job Type: Part-time
  Pay: From £13.00 per hour

Additional pay:

• Yearly bonus

Benefits:

• Company events
• Company pension
• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Travel Agency: 1 year (required)

Work Location: In perso

• Engage with clients to understand their travel preferences and requirements.
• Research and recommend suitable options based on the client‘s requirements .
• Book packages, cruises, flights, hotels, and other travel arrangements while ensuring compliance with company policies.
• Provide clients with detailed itineraries and travel documentation, as well as helping with any changes or queries after booking.
• Manage client enquiries via phone, email, or in-person.