Travel Desk Manager - Shape Guest Experiences in Dubai’s Thriving Hospitality Industry
We are seeking a highly motivated and experienced Travel Desk Manager to join our dynamic team in Dubai. In this pivotal role, you will play a key role in exceeding guest expectations by crafting personalized travel itineraries and tours across our network of prestigious hotels. You possess a passion for the travel industry and a commitment to delivering exceptional customer service.

QUALIFICATIONS:

Minimum of 1-year experience in a travel and tourism or hospitality role, with a proven track record of exceeding guest expectations.
In-depth knowledge of Dubai’s tourism landscape and a passion for showcasing its unique offerings.
Strong sales skills and a results-oriented approach.
Ability to work effectively in a fast-paced environment and adapt to different hotel settings.
The opportunity to play a vital role in shaping guest experiences within Dubai’s thriving hospitality industry.
A dynamic and supportive work environment where your contributions are valued.
Competitive salary and benefits package.

Manage and meticulously coordinate travel arrangements for hotel guests, ensuring seamless experiences and exceeding expectations.
Develop strong relationships with guests, effectively communicating tour options, excursions, and logistics with clarity and enthusiasm.
Leverage your sales expertise to promote curated tour packages and additional services, contributing to the growth of our business.
Possess exceptional communication and interpersonal skills, with fluency in English a requirement. Additional languages are a strong advantage.