About the job

Travel Specialist – Nordics, Iceland & Polar Regions

Surrey (Hybrid)

We are recruiting on behalf of a highly regarded specialist tour operator who create tailor-made and package holidays across Scandinavia, Iceland and surrounding regions. This is a fantastic opportunity for an experienced travel sales professional to join their team, designing inspiring journeys while driving strong commercial results.

If you enjoy building relationships, creating personalised itineraries and seeing your bookings through from enquiry to return, this role offers real ownership along with strong earning potential.

Travel Specialist – What will I be doing

?This is a sales-focused role where you will manage enquiries from first contact through to completion

• .Handling new and repeat enquiries via phone, video, email and online channel
• sDesigning bespoke and package holidays tailored to each client’s preferences and budge
• tActing as the main point of contact throughout the booking journe
• yProactively following up leads to convert enquiries into confirmed booking
• sConfidently recommending additional services and upgrades to enhance the customer experience and maximise revenu
• eProducing accurate quotes, confirmations and travel documentatio
• nBuilding strong relationships with suppliers and internal colleague
• sWorking closely with the Customer Experience team to ensure a smooth handover once bookings are confirme

dYou will have full ownership of your pipeline and the opportunity to influence both customer experience and commercial performance

.

Travel Specialist – What experience do I nee

• d?Previous experience in a travel sales role (tailor-made or package holiday
• s)A proven ability to convert enquiries and generate reven
• ueConfidence in upselling and cross-selling in a natural, customer-focused w
• ayStrong listening skills and the ability to build rapport quick
• lyExcellent organisational skills and the ability to manage multiple active bookin
• gsHigh attention to detail and accura
• cyCommercial awareness and comfort working towards targe
• tsStrong Microsoft Office skil

lsKnowledge of Amadeus would be advantageous but is not essentia

l.

Travel Specialist – What else do I need to kn

ow?Salary: £31,000–£33,000 plus uncapped commission (OTE circa £38-4

0K)• Hybrid working – 2 days per week in their Surrey off

ice• Monday to Friday 09:00–17

:00• Emergency phone cover required approximately 4–5 weeks per year (pa

id)• 23 days’ holiday rising with serv

ice• Pension scheme and BUPA Health Cash P

lan• Discounted staff travel and familiarisation tr

ips• Supportive, collaborative team environm

entThis is a brilliant opportunity for someone who enjoys the commercial side of travel sales but also takes genuine pride in creating exceptional, personalised travel experienc

es.