REQUIREMENTS

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Travel Industry Council of Ontario (TICO) certification is required.
• Certified Travel Counsellor (CTC) designation or active pursuit thereof is required.
• Previous experience in a relevant travel sales role is an asset
• Demonstrated sales acumen with a proven track record of meeting or exceeding sales targets.
• Exceptional customer service and communication skills
• Fluency in both Official Languages is desirable
• The successful candidate is required to join the United Steelworkers

RESPONSIBILITIES

Travel Planning and Client Consultation

• Conduct thorough consultations with clients to understand their travel preferences, budget, and special requirements.
• Recommend suitable destinations, accommodations, transportation options, and activities based on client preferences and current travel trends.
• Create personalized travel itineraries that align with each client’s unique needs and desires.

Travel Insurance Sales:

• Offer and sell travel insurance policies to clients, emphasizing the importance of coverage for unforeseen events during their travels.
• Provide guidance on selecting insurance options that align with their specific needs.

Booking and Reservation Management:

• Handle all aspects of travel bookings, including flights, hotels, car rentals, cruises, tours, and other travel-related services.
• Ensure the accuracy of reservations, promptly confirm bookings, and maintain clear communication with clients throughout the booking process.
• Manage changes to bookings, cancellations, and rebooking as needed.

Financial Management and Transparency:

• Present pricing options and financial breakdowns transparently to clients.
• Process payments, deposits, and refunds in accordance with company policies and industry standards.
• Maintain accurate financial records and documentation.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Travel Industry Council of Ontario (TICO) certification is required.
• Certified Travel Counsellor (CTC) designation or active pursuit thereof is required.
• Previous experience in a relevant travel sales role is an asset
• Demonstrated sales acumen with a proven track record of meeting or exceeding sales targets.
• Exceptional customer service and communication skills
• Fluency in both Official Languages is desirable
• The successful candidate is required to join the United Steelworker