DESCRIPTION

Global Medical Meetings and Events (GMME), a department of Cadent, and Division of Syneos Health, consists of 45 employees who engage with clients at every point in the product life cycle to plan a variety of medical meetings such as speaker bureau programs, investigator meetings, scientific advisory boards, symposia, steering committee meetings, and global conference support. As part of our service, we provide comprehensive planning support to include attendee invitation and confirmation management, hotel sourcing, food and beverage coordination, ground transportation, flight arrangements, audiovisual services, on-site support, meeting material development, and the handling of attendee honoraria and travel-related expenses.

The travel consultant plays an integral role within the Global Medical Meetings and Events team to book travel associated with speaker bureau programs, investigator meetings, advisory boards, patient, and nurse travel to support clinical studies. The travel consultant will become knowledgeable on pharmaceutical guidelines working closely with cross functional groups within the organization to include the medical meetings group, account services and clinical. This position requires the ability to apply independent judgement and critical thinking skills to address conflicts that arise and able to translate into workable solutions.

• Agility in managing multiple priorities with strong organizational and time management skills
• Problem solving ability
• Strong travel booking skills

JOB QUALIFICATIONS:

Required

• 5 years of experience with Sabre (travel reservation system)
• 5-10 years of experience in corporate travel
• English language fluency – both written and spoken
• Proficiency in Microsoft Office applications
• Open to learn and use new technology platforms

Preferred

• Experience working in a logistics, pharmaceutical or healthcare industry

Skills:

• Exceptional organization skills with ability to multi-task
• Excellent professional communication and customer service skills
• Attention to detail, problem solving, and analytical skills for identifying errors and implementing correct measure
• Ability to multi-task and meet assigned deadlines
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team

At Cadent, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Cadent is a US Medical Communications company with employees located across the US. The home office is in New York City. Cadent specializes in high science, high touch peer to peer medical communications. The company excels in translating complex science into compelling messages that deliver value and action. Cadent builds relationships and collaboration between the biopharmaceutical industry and healthcare professionals.
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Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled

KEY JOB RESPONSIBILITIES:

(Duties include but are not limited to the following)

• Knowledge of booking domestic and international air, hotel, rental car, car services, trains
• Coordinate with traveler on all travel needs
• Answer emails and phone calls from travelers
• Work closely with a small team
• Complete hotel prepay process

• Put together quotes for travel prior to booking travelComplete exchanges

The travel consultant plays an integral role within the Global Medical Meetings and Events team to book travel associated with speaker bureau programs, investigator meetings, advisory boards, patient, and nurse travel to support clinical studies. The travel consultant will become knowledgeable on pharmaceutical guidelines working closely with cross functional groups within the organization to include the medical meetings group, account services and clinical. This position requires the ability to apply independent judgement and critical thinking skills to address conflicts that arise and able to translate into workable solutions.

• Agility in managing multiple priorities with strong organizational and time management skills
• Problem solving ability
• Strong travel booking skill