Company Description
At Sodexo, we’re all about people. With over 400,000 team members globally and thousands across Australia, our strength lies in our values: Service Spirit, Team Spirit and Spirit of Progress. We believe every action we take makes a difference – not just to our business, but to the communities and environments we serve.
Working with Sodexo means more than a job; it’s about belonging, purpose, and growth. We’re proud to be an Equal Opportunity Employer and welcome applicants from all walks of life to help us create a positive and lasting impact on individuals, society, and the planet.
We offer a competitive salary, plenty of development opportunities, plus an outstanding benefits and recognition program to keep you motivated and supported.
Job Description

THE ROLE

We’re seeking a positive professional Travel Coordinator who thrives in a fast-paced, high-volume environment, supporting internal customers with responsive service and travel coordination.
The successful candidate will take pride in delivering work to the highest standard, with excellent time management and teamwork skills and have the ability to work independently and communicate with stakeholders at all levels.

WHAT YOU’LL DO

• Book flights and accommodation for Sodexo employees and contractors travelling to various sites across the Pilbara region
• Collaborate and work in alignment with our client requirements, timeframes and systems
• Manage charter and commercial flight bookings and be adaptable to navigate between multiple travel booking systems
• Provide excellent customer service and support to ensure a positive customer experience
• Complete relevant compliance checks prior to booking travel in line with policy requirements
• Answer calls and respond to emails in relation to travel enquiries and escalations following set guidelines
• Ensure all bookings are managed in line with process and scripting to achieve accuracy and consistency
• Communicate effectively with peers and leaders to ensure issues are identified and prioritised accordingly
• Support the coordination of discrepancy and flight no show reporting
• Educate and support customers to ensure Travel Policy guidelines are understood and adhered to
• Support critical site-based travel at weekends as per roster schedule