About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —
www.tollgroup.com
Global Logistics provides sophisticated supply chain solutions, from end-to-end or part solutions, warehousing and distribution to dedicated transport solutions, across the globe and to some of the most remote corners of the world.
Government & Defence provides specialised logistics expertise, including relocation services. We work with clients at all levels of government to deliver an extremely diverse range of logistics solutions - from the distribution of healthcare products, managing the relocation of their employees, delivering fleets of government vehicles, through to helicopter rescue services.
Travel Coordinator – Parramatta, NSW
The Opportunity
At Toll, we move the businesses that moves the world. Toll manages and delivers a range of services on behalf of the Australian Department of Home Affairs in order to support Refugee and Humanitarian Visa clients with the medical assessment process and subsequent travel to Australia.
We are looking for an experienced Travel Coordinator to join our Home Affairs business unit within our Government & Defence division, based in Parramatta NSW.

As the Travel Coordinator, you will:

• Provide operational and travel support to our employees and refugee clients.
• Have a considerable level of contact with internal and external stakeholders.
• Manage 3rd party travel expenses and reimbursables incurred as part of our services.
• Be responsible for all of our staffs global travel requirements.
• Provide travel advice in accordance with Toll travel policy via our preferred online booking tool or offline with our dedicated travel agent.
• Provide Administrative Support to the Assisted Passage Leadership Team and be an important interface between the business unit and the Government & Defence Finance Teams

About you

To be successful in this role, you will need:

• Understanding the global complexities of booking travel and supporting staff who travel frequently including travel to high risk and or remote locations
• Strong attention to detail and the ability to stay focused on high-volume repetitive tasks.
• Understanding travel policy and procedures.
• Effective Communication- Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Experience in travel booking systems.

What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.
Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.
To find out more about us visit www.careers.tollgroup.com
You must be entitled to work in Australia and be prepared to undertake pre-employment checks including a criminal history check and medical.

• Understanding the global complexities of booking travel and supporting staff who travel frequently including travel to high risk and or remote locations
• Strong attention to detail and the ability to stay focused on high-volume repetitive tasks.
• Understanding travel policy and procedures.
• Effective Communication- Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Experience in travel booking systems