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Travel customer representative at Church Home of Hartford
Bend, Oregon, United States -
Full Time

Start Date

Immediate

Expiry Date

20 Aug, 26

Salary

0.0

Posted On

22 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Verbal Communication, Written Communication, Travel Booking, Problem Solving, Attention To Detail, Technology Proficiency, Hospitality

Industry

Travel Arrangements

Description
About the job Travel customer representative As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and professionally to client inquiries via email, phone, and messaging platforms. Assist with travel bookings, changes, cancellations, and special requests. Provide accurate information about destinations, travel documents, and agency policies. Follow up with clients to confirm trip details and satisfaction. Handle concerns or complaints with empathy and problem-solving skills. Ideal Candidate Excellent verbal and written communication skills. Strong customer service experience (preferably in travel or hospitality). Organized, dependable, and proactive with a high attention to detail. Comfortable with technology and quick to learn booking platforms and systems. Passion for travel and helping others plan unforgettable experiences. Perks 100% remote work with flexible scheduling. Opportunities for growth within the agency. Travel perks and exclusive industry discounts. Supportive team environment with ongoing training. If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Kopp Travels USA!
Responsibilities
Support clients throughout their travel journey by handling bookings, changes, and cancellations. Respond to inquiries via email, phone, and messaging while resolving complaints with empathy.