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Travel customer representative at ETS
All Saints, Antigua, Antigua and Barbuda -
Full Time

Start Date

Immediate

Expiry Date

19 Apr, 26

Salary

0.0

Posted On

19 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Verbal Communication, Written Communication, Customer Service, Organizational Skills, Attention to Detail, Problem Solving, Technology Proficiency, Travel Knowledge

Industry

Education Administration Programs

Description
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service. Key Responsibilities Respond promptly and professionally to client inquiries via email, phone, and messaging platforms., Assist with travel bookings, changes, cancellations, and special requests., Provide accurate information about destinations, travel documents, and agency policies. Follow up with clients to confirm trip details and satisfaction., Handle concerns or complaints with empathy and problem-solving skills., Ideal Candidate -Excellent verbal and written communication skills. -Strong customer service experience (preferably in travel or hospitality). -Organized, dependable, and proactive with a high attention to detail. -Comfortable with technology and quick to learn booking platforms and systems. -Passion for travel and helping others plan unforgettable experiences. Perks -100% remote work with flexible scheduling. -Opportunities to growth within the agency. -Travel perks and exclusive industry discounts. -Supportive team environment with ongoing training. If you're enthusiastic about travel and love creating memorable experiences for others, wed love to hear from you. Apply today and start your journey with Effortless Travel Solutions!
Responsibilities
The Travel Customer Representative will assist clients with inquiries, resolve issues, and provide booking updates throughout their travel journey. They will ensure that every interaction reflects the company's commitment to exceptional service.